Role: Administrative Assistant (Career level 3) Analyst Team: Workplace Experience - Administrative Business Center (ABC) Work youll do The Administrative Specialist provides standard and advanced administrative support in a service center environment, under the supervision of the Administrative Business Center supervisor. The Administrative Specialist provides support to Partners, Principals, Managing Directors (PPMDs), Senior Managers and Managers. Position requires excellent communication skills and knowledge of clients function and industry in addition to providing direct administrative support, the Administrative Specialist may also coordinate work of others through monitoring an assignment queue, distributing work and/or performing quality checks. The Administrative Specialist is responsible and dependent for effective teamwork and communication. This specialist is responsible for fostering a positive, collaborative work environment and effectively leveraging resources without compromising quality. This position requires advanced Microsoft Office skills as well as advanced skills in other Deloitte applications (i.e., Payables, Time & Expense, Swift, SAP). Position Responsibilities: -

• Produce quality work in a fast-paced environment, meeting deadlines as well as client expectations for quality and accuracy.
• Effectively re-negotiate deadlines when necessary
• Work independently and accurately assess requirements for each project; be able to communicate effectively with customers when there are questions or issues to be addressed.
• Document project activities clearly and concisely to provide comprehensive project history in workflow management system.
• Maintain a thorough knowledge of Deloitte brand standards in order to offer accurate guidance to customers.
• Provide direction and offer instruction as appropriate. Work with other ABC professionals to ensure adherence to brand standards.
• Compose and edit memos, letters, emails and other correspondence; format and edit documents such and other client deliverables according to Deloitte brand standards
• Build relationships, using various mediums, with customers in all functions at all levels, and assure effective delivery of services
• Conduct research as requested using Internet and intranet resources
• Coordinate work with other national and local teams virtually and in person
• Provide time and expense support (DTE)
• Process request for payment (RFP) and related activities using Payables Tool and interacting with Finance team as required
• Provide advanced support using Swift, including invoicing, reports, opening/closing/reinstating projects and performing research
• Create and serve as administrator for SharePoint sites

Key Skills required

• 2-3 years of administrative experience in a large corporate environment.
• Advance knowledge in MS Office
• Bachelors Degree in any subject with 2-3 years of relevant administrative experience
• Advanced Microsoft Word and Excel; Basic Microsoft PowerPoint.
• Advanced skills in MS Word, Excel, and Basic skills in PowerPoint for formatting presentations.
• Can effectively use other commonly used software, such as Outlook, in completion of work.
• Clear, concise verbal and written communication.
• Must be able to effectively communicate with stakeholders at all levels of the Firm.

Characteristics

• The ideal candidate must possess a flexible work style and be able to work beyond the normal schedule during peak periods in order to meet deadlines.
• Should be able to work effectively, with minimal day-to-day supervision, and within a team environment to significantly contribute to the success of the team.
• Must possess a client-service mindset and a desire to take on tough and challenging projects.
• Will proactively investigate and mitigate risks, coordinating with team members and others to resolve issues and escalate issues as necessary
• Team player with a positive attitude. Must possess excellent English verbal and written communication skills. Able to communicate professionally during stressful situations, maintaining composure and resolving problems effectively and positively.
• Attention to detail, accuracy, organization, and great follow-up skills essential.
• Able to follow directions, manage multiple tasks in a high-volume environment, and respond to urgent requests in a positive manner.
• Must be able to multitask in a high-volume environment. Attention to detail, accuracy, organization, and great follow-up skills essential.
• Assist with prioritizing incoming jobs in order to meet deadlines and providing a quality review to ensure service standards are met.
• Excellent interpersonal skills required, with the ability to build credibility and collaborate with firm personnel at all levels
• Superior customer service experience essential, with strong negotiation skills and the ability to manage priorities against tight deadlines
• Ability to work in a virtual teaming environment

Work Location: Hyderabad Work Timing: 5:30 am - 2:30 pm; 2 p.m. - 11 p.m.; 6 pm - 3 am; 9 pm - 6 am (Rotational shifts) How youll grow At Deloitte, weve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities including exposure to leaders, sponsors, coaches, and challenging assignments to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our peoples growth and development. Explore DU: The Leadership Centre In India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloittes culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloittes impact on the world.

Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloittes purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe theres always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Requisition code: 187587