Roles & Responsibilities:
? Tracking of Warranty expiry & AMC renewal date of the UPS installed within branch/region, the given data to be shared in advance (before 60 days) to HO AMC team for AMC proposal generation
? Submission of AMC proposal in 45 days in advance for AMC renewal / Warranty expire UPS Systems
? Negotiate with the clients for the rate contract, other quotations
? Maintain AMC Enquiry records & follow-up till the order is executed
? Follow-up with customers to convert proposals into confirm orders and receiving PO from the customers
? Coordinate & provide input to HO AMC team for Invoice
? Closing of all AMC order by internal co-ordination /follow up with local /RO/HO team
? Coordinate with HO AMC team for Agreements, SLA documents, other documents.
? Coordinate with service coordinators for AMC documents (proposals/invoices/contracts)submission / payment collectionsS
? To work with AMC functional channel Head and channel partner and enquire who has bought UPS from them and to propose and convert them for AMC contract
? Preparation & Submission of Documents for Payment collection
? Timely communication to clients on AMC renewal/enquiries/collections through phone/emails
? Ensure collection of all AMC payments on time against the AMC Contracts as per the PO terms and provide the timely inputs to local/Regional AMC Credit Control team for accounting & payment reconciliation
? Record AMC sales information and maintain customers' records.
? Provide the highest level of customer support with every client interaction.
? Develop and maintain a positive client relationship by providing routine follow-ups.
? Visit at least 5 clients/day to push for signing/collection of AMC contracts
Job Type: Full-time
Pay: ?350,000.00 - ?600,000.00 per year
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Morning shift
Supplemental Pay:
• Yearly bonus
Education:
• Bachelor's (Preferred)
Experience:
• total work: 3 years (Preferred)
Work Location: In person
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