Key Responsibilities:
• Order Management: Handle end-to-end order processing, including picking, packing, and shipping of 50-100 daily orders (and scaling as needed).
• Inventory Management: Ensure accurate stock levels for e-commerce platforms and update listings regularly.
• Listing Management: Create, update, and optimize product listings across e-commerce platforms to enhance visibility and customer engagement.
• Quality Control: Check the quality of items before dispatch to ensure customer satisfaction.
• Customer Support: Respond promptly to customer inquiries and complaints via e-commerce platforms, emails, or calls.
• Reporting: Monitor daily sales and performance metrics, preparing regular reports for management.
• Process Improvement: Suggest and implement ways to streamline operations and improve efficiency.
Qualifications and Skills:
• Bachelor's degree in any field (preferred but not mandatory).
• Prior experience in e-commerce operations, order processing, or related roles is an advantage.
• Proficiency in e-commerce platforms such as Shopify, Amazon, or Flipkart.
• Basic understanding of inventory management and logistics.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and manage time effectively.
What We Offer:
• Competitive salary package.
• Opportunities for growth as the e-commerce operations expand.
• A supportive and dynamic work environment.
Job Type: Full-time
Pay: ?14,000.00 - ?18,000.00 per month
Schedule:
• Day shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Speak with the employer
+91 8803881883
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