Job Description

• Job description
• Roles and Responsibilities

• We are seeking a highly motivated and experienced dynamic team in Tamil Nadu .The ideal candidate will have a deep understanding of Global Distribution System (GDS) and Minimum Experience of 1 to more years of experience working in a contact center environment.

• Immediate joiners will be preferred.

• Responsibilities:

• Primary Job Responsibility:

• Understands the various computer screens and how to utilize them effectively

• Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff

• Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance

• Adheres to all company and specific Contact Center policies and procedures

• Completes any work as assigned by Management

• Education and Essential Experience:

• 12th Pass / Under graduate /Graduate or Diploma certified can Apply

• Skill set-Ticketing experience or Ticketing experience under the airlines is must (Minimum of 1 year/ Under GDS we can look for the following ticketing software tools - 1 year to more Years of GDS working Experience in a contact center environment will work

• Strong knowledge of Global Distribution System (GDS)

• Excellent communication and interpersonal skills

• Strong organizational and time-management skills

• Ability to work independently and in a team environment

• Travel Back Ground-Certificate/Previous travel background

• Analytical skills

• Basic Computer Knowledge

• GDS- Amadeus-Apollo-Pegasus-Sabre-Worlds pan-Galileo- knowledge preferred

• Basic Travel Terminology

• Ticketing/Itinerary Reading

• Willing to work in a contact center environment with shift starts from 9am shift end 11pm (Any 9 hours shift )
• Saturday and Sunday Fixed off

• Key Enablers:

• Work From Office

• Strong process orientation

• High energy, High Integrity & Work Ethics

• Strong interpersonal skills & ability to communicate effectively

• Strong problem solving skills.

• Salary Upto 6LPA
• Work from Office -chennai location Virtual Rounds

• Starts share your relevant resume

• Thanks

CONTACT @ 8512806883sana.searchinternational@gmail.comNO HIDDEN CHARGES

Expertia AI Technologies