Am Tech Cust. Solution Ahura Centre, Mumbai

Year    Mumbai, Maharashtra, India
Aditya Birla Group
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Job Description


:Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)KRA1Assistance to Internal Stakeholders

  • (R) Assess the extent of damaged cement and recommend the price for sale, based on defined norms
  • (R) Conduct godown inspections, rake inspections to monitor quality
  • (R) Quality verification of Non trade site
  • (R) Verification of 10% of shop and wall paintings
KRA2Loyalty Program for the Influencers
  • (R) Identify and enroll members on IT Platform (CLP), record the off take through dealers / influencers and verify the off take through a robust mechanism
KRA3People and Performance Management
  • (R) Outsourced employees (MLE, LATF, RME) management
KRA4Pre and Post Sales Service to IHB Segment
  • (R) Plan site visits, explore the needs of customers, organize site demonstrations and site training to Masons & Helpers
  • (R) Provide Test Certificates on request to customers
  • (R) Test water quality at site
KRA5Product Promotion and Brand Equity Improvement
  • (R) Ensure a participation in exhibitions, seminars and conferences
KRA6Product Quality and Complaint Resolution
  • (R) Attend to critical complaints from customers in the Depot resolve complaints and provide feedback to customers after attending the complaints
KRA7Sales Promotional Meets through Technical activities
  • (R) Ensure the budgeted I Outperform programs / meetings / targets are conducted effectively as per the plan / market requirement
  • (R) Prepare MIS and reports based on inputs from Regional Offices / Depots (event-wise / cost-wise), analyze and report the findings

Aditya Birla Group

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Job Detail

  • Job Id
    JD3315271
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year
 
 
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