This role is to implement organizationxe2x80x99s loyalty program strategy in a particular geography and drive the same
as a loyalty champion in his / her region with a responsibility of scaling up the program as per agreed metrices
and create a monthly reporting mechanism for the internal stakeholders for real time update and course
corrections, if the need be.ROLE AND RESPONSIBILITIESxefx80xad New Member Registration xe2x80x93 Carpenters and Contractors Onboarding
xefx80xad Training and Participation in Onboarding Process - Support and Train sales team to drive enrolments.
xefx80xad Regular Market Visit - Meeting, educating & continual interactions with dealers on references &
leads.
xefx80xad Drive Activation and Member Engagement
xefx80xad Regular Coordination with Sales team in terms of members engagement - Enrolled members should
start engagement within a quarter.
xefx80xad Manage Program Collaterals - Provide Program Kits, User manual etc. to drive activation.
xefx80xad Designing and Managing of Engagement Calendar - Execute engagement activities as per designed
calendar in terms of Carpenters and Contractors meets, Reward Distribution etc.
xefx80xad Program Governance
xefx80xad Build Relationship with Active Members - Timely Member issue resolution for priority set of member.
xefx80xad Sales Team reporting and performance check - Track and assist sales team on WhatsApp group,
Extract, analyse and interpret data from different sources to enable data visualization and translate
findings into simple actionable insights.
xefx80xad Uphold data governance standards and ensure data is captured consistently and appropriately across
different touch points and channels and in compliance with the GDPR regulations.
xefx80xad Manage projects in order to deliver them on time and within budget.
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