Purpose of the Role
Establishing Quality standards as per customer requirement, coordination with customer for inspection, resolution of any complaints, issues
Key Metrics of the Role
Review customer specification and requirements.
Develop Quality and Control Plan- Coordination with customer for approval
Plant and Product approval from customers
Develop testing standards for product testing
Internal & External Customer quality issue analysis & timely resolution
Customer complaint resolution
PPAP submission and approval from customer
Compliance to calibration requirements
Establish Inspection check sheets & measurement methodology for each WIP & FG Product.
Ensuring timely (First Piece inspection and In process Inspection) reports of routine product
Simplification & robustness improvement of in process inspection activities
Internal & External Customer quality issue analysis & timely resolution
Training to team wrt testing & standard requirements, measurement methodologies.
Communication with production, Planning, ORT, Logistic, Incoming team for rejection & action plan
Follow up for CAPA's & ensure timely action plan closure with production.
Preparation of Quality Alert & OPL as per customer complaint and display on shop floor.
Person should have Worked in Solar products and knowing the application of Solar
Key Deliverables
Customer complaint elimination
Resolution time for customer complaints
First time right
Job Types: Full-time, Permanent
Pay: ?1,700,000.00 - ?2,000,000.00 per year
Schedule:
• Day shift
Experience:
• total work: 10 years (Required)
Work Location: In person
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