Job Description

About Shopflo

At Shopflo, we're trying to change the way consumers experience brands and businesses. Our first product was a cart and checkout platform for e-commerce, that allowed marketers to personalise discounts, rewards, and payments. We are currently also working on a new product that takes it a notch up higher by unlocking enterprise-grade personalization for all consumer tech businesses.



Team & Role

Shopflo was started by three co-founders: Ankit (ex-IIT Kharagpur, Oracle, Gupshup), Ishan (ex-IIT Bombay, Parthenon, Elevation Capital), and Priy (ex-IIT Madras, McKinsey, Elevation Capital). We are a team of ~35 people now (with team members joining from Livspace, Gupshup, Setu etc.). We are located in Koramangala, Bengaluru. We closed our first seed round at $2.6M with Tiger Global, TQ and Better last year. And we're just getting started!
As an AI Engineer at Shopflo, you will be responsible for designing, developing, and implementing AI models and algorithms to solve complex problems and enhance our product offerings. You will work closely with cross-functional teams to integrate AI capabilities into various applications, ensuring scalability, reliability, and performance.


What you will do:

• Design and develop applications using large language models (LLMs) to solve specific business problems.
• Collaborate with software engineers and product managers to integrate AI solutions into products.
• Conduct data preprocessing and feature engineering to ensure high-quality inputs for AI models.
• Optimise and fine-tune models for performance, scalability, and accuracy.
• Stay updated with the latest advancements in AI, large language models, and prompt engineering technologies.
• Perform model evaluation, validation, and testing to ensure robustness and reliability.
• Develop and maintain documentation for AI models, processes, and systems.
• Participate in code reviews and provide constructive feedback to peers.
• Troubleshoot and resolve issues related to AI models and systems in production.

You should apply if you have:

• Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, or a related field.
• Proven experience as an AI Engineer, Machine Learning Engineer, Full Stack Developer, or similar role.
• Strong programming skills in Python, JavaScript, or other relevant languages.
• Familiarity with natural language processing (NLP) and computer vision.
• Experience with prompt engineering and fine-tuning of LLMs.
• Proficiency in data analysis and data visualisation tools.
• Strong problem-solving skills and the ability to think critically.
• Excellent communication and teamwork skills.

Preferred Skills:

• Familiarity with reinforcement learning and unsupervised learning techniques.
• Knowledge of DevOps practices and tools for continuous integration and deployment (CI/CD).