Agm Area Retail
Job Description
Role Area Retail Lead Function / Department Retail Location Delhi Band M2 Job Purpose Drive Customer First agenda (Focus on unmatched Customer Experience ) Drive core business by winning in our market place (Focus on Revenue Metrics & Churn reduction) Leverage on footprint leadership & Engaged Channels to deliver Healthy and Profitable Stores (Focus on Cost, Productivity and Internal Business Process) Deliver big bets for driving future growth (strategic thrust areas) Key Result Areas/Accountabilities Champion TNPS @ Retail to make it a way of life in the Zone Liaise with Circle team to gain TNPS insights & make corrections @ Stores- TNPS Improve on conversions - 4G SIM Upgrade, Base verification, MVA basis AOP targets implementation of customer Journey & Ongoing Marketing campaign to be part of monthly EQ audit as per AOP targets Focus on Value (Acquisition & Upsell)points as per Zonal expansion plan interventions for enhancing productivity of the stores which will drive business Core Competencies, Knowledge, Experience Analytical & Problem Solving Skill Bachelors/MBA with 8-10 Years of experience
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Job Detail
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Job IdJD3078953
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, India
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EducationNot mentioned
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ExperienceYear