Agm
Year Jaipur, Rajasthan, India
Job Description
b'
Job Req ID: 44154
Location: Jaipur, IN
Function: Retail
About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India\xe2\x80\x99s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly \xe2\x80\x98Digital India\xe2\x80\x99 by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
Role
Area Retail Lead
Function / Department
Retail
Location
Rajasthan
Band
M2
Job Purpose
- Drive Customer First agenda (Focus on unmatched Customer Experience )
- Drive core business by winning in our market place (Focus on Revenue Metrics & Churn reduction)
- Leverage on footprint leadership & Engaged Channels to deliver Healthy and Profitable Stores (Focus on Cost, Productivity and Internal Business Process)
- Deliver big bets for driving future growth (strategic thrust areas)
Key Result Areas/Accountabilities
- Champion TNPS @ Retail to make it a way of life in the Zone
- Liaise with Circle team to gain TNPS insights & make corrections @ Stores- TNPS
- Improve on conversions - 4G SIM Upgrade, Base verification, MVA basis AOP targets
- implementation of customer Journey & Ongoing Marketing campaign to be part of monthly EQ audit as per AOP targets
- Focus on Value (Acquisition & Upsell)points as per Zonal expansion plan interventions for enhancing productivity of the stores which will drive business
Core Competencies, Knowledge, Experience
- Analytical & Problem Solving Skill
- Bachelors/MBA with 8-10 Years of experience
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3314509
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationJaipur, Rajasthan, India
-
EducationNot mentioned
-
ExperienceYear