Job Description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India\'s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly \'Digital India\' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

Cloud Operations

Job Level/ Designation

M2

Function / Department

Central Operations Group-Active Operations

Location

Pune/ Mumbai

Job Purpose

• To ensure 100% availability of the deployed cloud infrastructure.
• Streamline cloud operational processes to ensure healthy and robust network.
• Achieve set benchmarks for cloud KPI\'s
• Facilitate technology discussions, prioritization and governance to ensure timely execution
• Close Coordination with SNOC, Cluster and Code to address all issues related to cloud and get them resolved within TAT.
• Track release cycles of all software updates, firmware updates, security patches and ensure the cloud infrastructure are updated with latest software releases to maintain vendor support
• Alignment with SNOC/CODE/OEM for implementation of new feature, parameter changes to maintain uptime and improve CXX score.
• Work towards automation for various routine activities to reduce manual interventions and increase efficiency.

Key Result Areas/Accountabilities

• Life cycle management of the deployed cloud infrastructure
• Track KPIs of the cloud infrastructure and conduct improvement activities to ensure 100% availability
• Conduct optimisation activities related to cloud and ensure optimum usage of deployed infrastructure
• Proactive trending and forecasting of cloud resources to ensure utilization of available capacity
• Maintain latest blue print of the deployed cloud and update the same on regular basis
• Initiate automation of routine activities and reduce manual intervention.
• Develop triggers for various events to reduce TAT for resolving reported issues.
• Track and get the issues resolved reported in cloud infrastructure
• Track release cycles of all software updates, firmware updates, security patches and ensure the cloud infrastructure are updated with latest software releases to maintain vendor support
• Regular audit and review of the cloud infrastructure and recommend changes in the cloud infrastructure
• Take handover of cloud infrastructure deployed from projects team. Ensure all relevant points are closed prior to handover

Core Competencies, Knowledge, Experience

• Strong understanding and hands on experience on cloud infrastructure and related technologies, Nokia CBIS, Redhat Cloud, and Mavenir Experience is must.
• Understand the intricacies of each vendor product deployed in the network
• Experience in handling LIVE operations to judge given situation and take appropriate decisions
• Hands on experience on Nokia CBIS, Zabbix, and NADCM operations.
• Hands on experience in deploying open-stack (NFVI) cloud infrastructure
• Good understanding of CEPH based storage
• Good understanding of Openstack services, Undercloud and Overcloud Concepts.
• Good understanding of SDN technologies
• Hands on experience in updating/modifying networking of cloud infrastructure
• Good Understanding of Docker and Container.

Must have technical / professional qualifications

• BE/B. Tech in Electronics & Communication
• Training/certifications in relevant cloud technology Private/Public/Hybrid cloud)
• Linux advance Training/certifications
• Open stack Training/certifications

Years of Experience

8+ years of experience. (3-4 years in Cloud operations is must)

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

Vodafone Idea