Job Description

Why this job mattersBT's modernisation and simplification programme is an exciting, innovative and ambitious programme of change that affects BT's Digital Consumer function as well as our customers and partners. We are focused in transforming our services in a collaborative human centred way, shifting to agile working across the whole software lifecycle, strengthening our partnerships and improving our leadership and culture. Our team structures and ways of working are changing. We are growing our people's skills for the future and we are evolving our platforms, architecture, data & insight, digital and tooling.
To deliver on the mission of the Tribe operating model we need an Agile Delivery Lead with deep expertise and experience of agile methodologies and Delivery Execution to drive the multiple initiatives and lead the change in the product operating model.
The purpose of this role is to lead the end to end deliverables for the cluster within the tribes, with accountability of the DORA metrics in partnership with cluster Tech tribe leads. You will empower the teams to delivery on time, frequent delivery with minimal defect leakage and within budget.
This is a new job role created due to a team expansion and a newly set up Product Tribes. You will work with teams with cross functional squads within the Tribe and wider Consumer Digital.What you'll be doing

• Responsible for collaborating with stakeholders and business partners to determine the project/ product goals, scope, and priorities.
• Accountable to stich plans for multiple strategic initiatives and define high level timelines, resources needed and any impact to technical budgets for TLC and TLR impact if any against SI.
• Work with the cluster tech tribe lead to break down the project/product into user stories, develop a product backlog and prioritize these stories.
• Identify potential risks, constraints, and dependencies.
• Accountable for coaching and driving agile changes by doing.
• Empowered to remove impediments. When bottlenecks or roadblocks surface, they step in to resolve escalated issues and keep teams productive.
• Oversee the end to end flow of delivery for a program of work through Ready, Set Go.
• Capture and monitor and measure change log. Push back where change impact delivery plans such as one feature needs to break out multiple features - from complexity, bugs LVT environmental issues. Changes from business initiated re tracked by PD.

Experience Required

• Experienced leader in delivering and maintaining Agile/Scaled Agile transformation for a large global organization.
• Significant experience in end-to-end Technology Delivery, Operations management, Business Strategy and/or Change Management.
• Trusted partner with ability to interact, communicate, collaborate and influence with all levels of organization and build partnerships.
• Ability to tailor the frameworks to the need and maturity level of the organization.
• CSM or equivalent Agile certification
• Experience in a scrum master/product owner role delivering projects and products through agile, waterfall and hybrid methodologies.
• Experience in delivering Telco and AI products
• Great at developing new relationships, driving positive change, and highly innovative
• Great at developing new relationships, forming strong stakeholder relationships, thoughtfully communicating, driving positive change, and highly innovative and collaborative
• Experience in strategic project planning, being a project manager owning that full process for ideation to delivery
• Advanced expertise in project management & agile tracking software (Jira/Trello/Monday.com etc)
• A basic understanding of software development and development lifecycle is advantageous.

The skills you'll needAgile DevelopmentContinuous ImprovementProblem SolvingStakeholder ManagementLean Portfolio Management (LPM)Conflict ResolutionCoachingSystems ThinkingAgile MethodologiesKPI/Metric MonitoringOrganisational TransformationBacklog PrioritisationSoftware Development LifecycleTalent ManagementDecision MakingObjectives and Key Results (OKR) Definition & TrackingGrowth MindsetRisk ManagementPerformance ManagementInclusive LeadershipOur leadership standardsLooking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.About usBT is part of BT Group, along with EE, Openreach, and Plusnet.Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.We value diversity and celebrate difference. 'We embed diversity and inclusion into everything that we do. It's fundamental to our purpose: we connect for good.'We all stick to the same values: Personal, Simple, and Brilliant. From day one, you'll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won't be alone: we'll be there with help and support, learning and development.This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.A FEW POINTS TO NOTE:Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.DON'T MEET EVERY SINGLE REQUIREMENT?Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.

BT