Job Description

Role : Customer Relationship Manager (CRM)Location : Gurugram/Gurgaon sec 49, Spaze I-tech park, Sohna road Experience : 0-2 Yrs. : We are seeking a Customer Relationship Manager (CRM) to nurture and maintain strong relationships with our clients. The CRM will act as a Bridge between our company and its current potential customers, ensuring outstanding customer service and satisfaction.Responsibilities :- Build and maintain relationships with clients to encourage new and repeat business opportunities.- Understand customer needs and develop plans to address them.- Resolve customer complaints quickly and effectively.- Collaborate with sales and marketing teams to ensure client satisfaction.- Communicate product developments and updates to clients.- Analyze customer feedback data to determine areas for improvement in the customer experience.- Assist in developing and implementing client retention strategies.- Monitor competition and provide ideas to stand out in the market.- Focusing on reference lead generation, reregistration Requirements :- Proven experience as a Customer Relationship Manager or relevant role.- Proficient in CRM software and MS Office Suite.- Demonstrated ability to communicate, present, and influence credibly and effectively.- Experience in delivering client-focused solutions based on customer needs.- Excellent listening, negotiation, and presentation skills.- Bachelor\'s degree, Post graduation degreeBenefits :- Competitive salary commensurate with experience - Opportunities for professional growth and development.- And other perk included personality development, skill enhancement, knowledge build up Application Process :Interested candidates are encouraged to submit a resume and cover letter outlining their qualifications and interest in the position Company Culture :we are a leading company we value integrity, innovation, and teamwork. We foster a collaborative and inclusive workplace where employees are encouraged to share their ideas and take initiative.Feel free to ask and and contact at the mention linked email id and contact numbe (ref:updazz.com)

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