About Bark Bark is revolutionizing the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 220 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently ranked 64th in the Sunday Times 100 fastest growing private tech companies in 2023 and Best Place to Work 2024 by the Sunday Times. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start-up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You\'ll have ownership, agility, responsibility and stimulation without any of the worry.
About the Role Job Summary: The Affiliate Admin will be responsible for managing and supporting affiliate operations, including the auditing and approval of new publisher applications, fielding affiliate communications, handling invoicing and validations, and ensuring the accuracy of payable leads. This role requires a detail-oriented individual with excellent communication skills and the ability to work efficiently in a dynamic environment. The role will support the UK and US market and working hours will be 11:00 AM IST to 08:00 PM IST. This is an entry-level management role like Team Lead. Hence, Team & People management responsibilities may be assigned based on business requirements.
Responsibilities Key Responsibilities:
Publisher Administration

• Audit and approve/decline new publisher applications on a weekly basis.
• Reach out to partners who applied for the program, providing them with the necessary information and support.

Affiliate Communications

• Monitor and field emails sent to the affiliate team daily.
• Address and resolve any bugs or issues related to the application portal, including reversing any unvalidated approvals.

Invoicing and Validations

• Validate payable leads based on set rules around the 10th and 20th of each calendar month.
• Handle the monthly invoicing process, ensuring all validations and payments are accurate and timely.

Additional Duties

• Provide support and assistance to the affiliate team as needed.
• Ensure all affiliate activities comply with company policies and procedures.
• Maintain up-to-date records of all affiliate interactions and transactions.
• Team & People management based on business requirements.

Qualifications

• Bachelors degree in Marketing, Business Administration, or a related field.
• Proven experience in affiliate marketing or a similar administrative role.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.

Preferred Skills

• Multitasking and Prioritization: Ability to manage multiple tasks simultaneously, such as auditing applications, fielding emails, and handling invoicing, and prioritize work effectively to meet deadlines.
• Analytical Skills: Strong analytical skills to evaluate payable leads, identify trends in affiliate performance, and make data-driven decisions for validation processes.
• Problem-Solving: Proactive approach to identifying and resolving issues related to affiliate applications, communications, and platform bugs in a timely manner.
• Interpersonal Skills: Strong interpersonal skills to build and maintain positive relationships with affiliates and internal teams, ensuring effective communication and support.

Additional Qualifications

• Understanding of cultural differences and ability to communicate effectively with UK-based stakeholders.
• Experience working in a multinational environment or serving international clients is a plus.

Perks and Benefits

• Quarterly Team Activities and Team Outings
• Flexible Mediclaim Insurance suited to your convenience
• Personal annual L&D Budgets to spend on your development
• Corporate Gym membership for all employees
• Fully stocked kitchen and monthly lunches
• Being at the forefront of an industry with new and exciting problems to solve

Work Environment

• Work Time : 11:00 AM IST to 08:00 PM IST
• Work Days : Monday to Friday
• Work Location : Office (no hybrid work or work from home)
• Office Location : Raheja Towers, MG Road, Bangalore

Interview Process Screening Call :
Assessor - Talent Partner
Mode - Telephone Call
Duration - 10 to 15 minutes Functional Assessment and General Competence :
Assessor - Country Manager - India
Mode - Face to Face / Video Call / Telephone Call
Duration - 30 to 45 minutes Functional Assessment and Values Alignment :
Assessor - Hiring Manager
Mode - Video Call
Duration - 45 to 60 minutes Diversity Statement At Bark, we are a platform for people, revolutionizing the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.