Job Description

Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism SAPManagement Level Manager & Summary A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

Job Summary -At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clientsxe2x80x99 better.Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our clientxe2x80x99s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwCxe2x80x99s Managed Services our clientxe2x80x99s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with todayxe2x80x99s dynamic business environment.Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clientsxe2x80x99 applications and cloud portfolio. Our focus is to empower our clientxe2x80x99s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective.As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective.Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / MBARequired Field(s) of Study (BQ):Preferred Field(s) of Study:Minimum Year(s) of Experience (BQ) *: 10-16 years of experienceCertification(s) Preferred:Preferred Knowledge/Skills *: Project Management, SAP TPM Functional with S4 Condition contract (CCS) integrationGeneral skill set:As a Manager, youxe2x80x99ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above.Be involved in the financial metrics.Be actively involved in business development activities to help identify and research opportunities on new/existing clients.Contribute to the development of your own and teamxe2x80x99s technical acumen.Use data and insights to inform conclusions and support decision-making.Adherence to SLAs, experience in incident management, change management and problem management.Develop new skills and strategies to solve complex technical challenges.Assist in the management and delivering of large projects.Train, coach, and supervise staff to recognize their strengths and encourage them to take ownership of their personal development.Act to resolve issues which prevent the team working effectively.Keep up to date with local and national business and economic issues.Continue to develop internal relationships and the PwC brand.Build a strong team environment that includes client interactions, workstream management, and cross-team collaboration.Actively engage in cross competency work and contribute to COE activities.Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented.Strong Knowledge in:3 to 6 years of hands-on experience in Project ManagementBe flexible to work in 2nd shift (2 pm IST to 11 pm IST)Experience in performing project management activities from offshore that includes/ support project initiation, cost management, communication, preparing status, quality management/ monitoring, resource management, risk management, etc.Experience in project management tools such as SAP Solution Management, Microsoft Project Planning, JIRA, etc.Basic understanding of ITIL key components such as Service value system and the four Dimensions model.Preferred Skills:Basic Knowledge inSAP Trade promotion management configurations, Trade fund management, Trade Claims Management and TPM - BW IntegrationKnowledge of Customer business Planning and execution cycleExperience in Responsibility area, query Profile, Integrated Planning profile GroupExperience in CBP plan creation and setup, Plan extension, Planning Profile Hierarchy ( Customer planning Hierarchy)knowledge of CRM master data setup and integration, CRM middlewareExperience in Condition contract and settlement (CCS)ITIL 4 CertificationHaving implementation experience in supporting project management activities for multinational large scale SAP support projects is an added advantageEducation (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Consulting, Business Process Improvement, Business Process Modeling, Business Technology, Coaching and Feedback, Communication, Creativity, CRM Software, Customer Due Diligence, Customer Engagement, Customer Liaison, Customer Loyalty, Customer Management, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Customer Segmentation, Customer Service, Customer Service Management, Customer Success, Customer Transformation {+ 19 more}Desired Languages (If blank, desired languages not specified)Travel Requirements Up to 20%Available for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End Date

PwC