Job Description

Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism SAPManagement Level Manager & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.In SAP technology at PwC, you will specialise in utilising and managing SAP software and solutions within an organisation. You will be responsible for tasks such as installation, configuration, administration, development, and support of SAP products and technologies.Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team memberxe2x80x99s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Summary -At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clientsxe2x80x99 better.Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our clientxe2x80x99s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwCxe2x80x99s Managed Services our clientxe2x80x99s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with todayxe2x80x99s dynamic business environment.Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clientsxe2x80x99 applications and cloud portfolio. Our focus is to empower our clientxe2x80x99s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective.As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective.Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / MBARequired Field(s) of Study (BQ):Preferred Field(s) of Study:Minimum Year(s) of Experience (BQ) *: 10-16 years of experienceCertification(s) Preferred:Preferred Knowledge/Skills *:General skill set:As a Manager, youxe2x80x99ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above.Be involved in the financial metrics.Be actively involved in business development activities to help identify and research opportunities on new/existing clients.Contribute to the development of your own and teamxe2x80x99s technical acumen.Use data and insights to inform conclusions and support decision-making.Adherence to SLAs, experience in incident management, change management and problem management.Develop new skills and strategies to solve complex technical challenges.Assist in the management and delivering of large projects.Train, coach, and supervise staff to recognize their strengths and encourage them to take ownership of their personal development.Act to resolve issues which prevent the team working effectively.Keep up to date with local and national business and economic issues.Continue to develop internal relationships and the PwC brand.Build a strong team environment that includes client interactions, workstream management, and cross-team collaboration.Actively engage in cross competency work and contribute to COE activities.Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented.Strong Knowledge in:3 to 6 years of hands-on experience in Project ManagementBe flexible to work in 2nd shift (2 pm IST to 11 pm IST)Experience in performing project management activities from offshore that includes/ support project initiation, cost management, communication, preparing status, quality management/ monitoring, resource management, risk management, etc.Experience in project management tools such as SAP Solution Management, Microsoft Project Planning, JIRA, etc.Basic understanding of ITIL key components such as Service value system and the four Dimensions model.Preferred Skills:Basic Knowledge inForms (SAP Scripts / Smart Forms/Adobe Forms),Reports (ALV / Classical), Interfaces (ALE/IDOC, BAPI),Conversions (LSMW/BDC),Enhancements (User Exits, BADI, Enhancement Spots), Object Oriented ABAP,Workflows (Development, Configuration)Odata ( SAP ODATA Framework, Eclipse IDE and SAP Web IDE, OData service creation and Implementation )ITIL 4 CertificationHaving implementation experience in supporting project management activities for multinational large scale SAP support projects is an added advantageEducation (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Active Listening, Advanced Business Application Programming (ABAP), Analytical Thinking, Business Transformation, Coaching and Feedback, Communication, Creativity, Design Automation, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Process Improvement, Process Optimization, Professional Courage, Relationship Building, SAP Analytics Cloud, SAP Fiori, SAP HANA, SAP NetWeaver {+ 5 more}Desired Languages (If blank, desired languages not specified)Travel RequirementsAvailable for Work Visa Sponsorship?Government Clearance Required?Job Posting End Date

PwC