Job Description

Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism SalesforceManagement Level Associate & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.Those in Salesforce system integration at PwC will focus on connecting Salesforce with other systems, applications, or databases to enable seamless data flow and process automation. You will be responsible for designing, developing, and implementing integration solutions using various integration technologies and tools, such as Salesforce APIs, middleware platforms, and web services.Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isnt clear, you ask questions, and you use these moments as opportunities to grow.Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Summary -
As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business
issues from strategy to execution. PwC Professional skills and responsibilities for this management level
include but are not limited to:
Use feedback and reflection to develop self-awareness, personal strengths and address development areas.
Proven track record as an SME in chosen domain.
Mentor Junior resources within the team, conduct KSS and lessons learnt.
Flexible to work in stretch opportunities/assignments.
Demonstrate critical thinking and the ability to bring order to unstructured problems.
Ticket Quality and deliverables review.
Status Reporting for the project.
Adherence to SLAs, experience in incident management, change management and problem management.
Review your work and that of others for quality, accuracy and relevance.
Know how and when to use tools available for a given situation and can explain the reasons for this
choice.
Seek and embrace opportunities which give exposure to different situations, environments and
perspectives.
Use straightforward communication, in a structured way, when influencing and connecting with others.
Able to read situations and modify behavior to build quality relationships.
Uphold the firm's code of ethics and business conduct.
Demonstrate leadership capabilities by working with clients directly and leading the engagement.
Work in a team environment that includes client interactions, workstream management, and cross-team
collaboration.
Good Team player. Take up cross competency work and contribute to COE activities.
Escalation/Risk management.
Minimum Degree Required (BQ) *:
BE / B Tech / ME / M Tech / B.SC / B.Com / BBA
Degree Preferred:
Bachelor's degree
Required Field(s) of Study (BQ):
Preferred Field(s) of Study:
BE / B Tech / ME / M Tech / B.SC / B.Com / BBA
Minimum Year(s) of Experience (BQ) *: US
6 to 10 years of experience in Salesforce
Certification(s) Preferred:
Required Skills *:
6 to 10 years of experience in Salesforce with following skills
xe2x97x8f Extensive experience working with Sales Cloud, Commerce Cloud, Service Cloud, Marketing
Cloud.
xe2x97x8f Experience with Salesforce APIs, Apex Triggers and Classes, SOQL, Force.com Tool and Toolkits.
xe2x97x8f Experience in working with Salesforce Workflow Rules and Approvals, Visual Flow, Process
Builder, and Salesforce limitations.
xe2x97x8f Strong project experience in any one of the skill set like Salesforce Field Service
Lightning,Docusign/CLM,Community Cloud,Salesforce - Commerce Cloud,Salesforce - Marketing
Cloud,Salesforce - Pardot,Salesforce - Tableau and Salesforce - Slack
xe2x97x8f Experience with REST/SOAP APIs (XML, JSON).
xe2x97x8f User Interface: LWC, Salesforce Visual Force, HTML5, JavaScript, CSS, Lightening, jQuery,
AJAX.
xe2x97x8f Familiar with Salesforce Sites.
xe2x97x8f Familiar with ETL tools (i.e., Mulesofts Dataloader).
xe2x97x8f Experience with Agile development processes, continuous integration, deployments.
xe2x97x8f Working knowledge of Jira or similar project management/issue tracking tools.
xe2x97x8f Strong understanding of design principles, technically scalable data modeling, Force.com
development best practices.
xe2x97x8f Develop accurate estimates on level of effort for timely project execution.
xe2x97x8f Review and assure quality in all code entering the codebase.
xe2x97x8f Continually evaluate and refractor code base for increased extensibility.
xe2x97x8f Proficiency in developing unit testing with assertions for core functionality.
xe2x97x8f Comprehensive experience in debugging and troubleshooting in Salesforce.
xe2x97x8f Self-starter who has the ability to multi-task in a dynamic environment.
xe2x97x8f Take responsibility for end-to-end solution delivery for their respective tracks.
xe2x97x8f Customer-focused attitude.
xe2x97x8f Detailed-oriented individual with the ability to rapidly learn and take advantage of new concepts,
business models and technologies.
xe2x97x8f Team player with strong communication skills.
xe2x97x8f Good communication skills.
xe2x97x8f Ability to problem solve high-level software and application issues.
xe2x97x8f Unit/Integration testing and support of UAT testing including development of test scenarios if
required
xe2x97x8f Data mapping and support of data cleanup
xe2x97x8f Go-live readiness preparation including cutover activities if required
xe2x97x8f Hypercare coverage after go-live
Preferred Skills *:
xe2x97x8f Apex coding (absorbing/processing data)
xe2x97x8f Integration of third-party applications (APIs: SOAP, REST, JSON)
xe2x97x8f Automation (using Batch)
xe2x97x8f Relational databases (SQL)
xe2x97x8f Experience working on a team using Scrum or other Agile project framework
xe2x97x8f Experience in web-designing, HTML5, CSS3, Hibernate, Git
xe2x97x8f Experience in integrating Salesforce with other applications via real-time, batch, synchronously
and asynchronously
xe2x97x8f Experience in creating and managing complex workflow rules, data validation and triggers
xe2x97x8f Experience in Salesforce Out of the Box functionality
xe2x97x8f Experience in data management and data loading tools such as Data Loader
xe2x97x8f Strong understanding of release management and change management
xe2x97x8f Ability to develop technical requirements, prototyping, coding, testing, deployment and support
using Agile/Scrum methodologies.
xe2x97x8f AutoRabbit - Devops tool experience.Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Active Listening, Business Integrations, Communication, Emotional Regulation, Empathy, Inclusion, Integration Analysis, Integration Architecture Implementation, Intellectual Curiosity, Middleware Development, Optimism, Process Automations, RESTful API, Salesforce APIs, Salesforce Customization, Salesforce Data Architecture, Salesforce Development, Salesforce Integration, Salesforce Sales Cloud, Salesforce Workflow, Teamwork, Web Services, Well BeingDesired Languages (If blank, desired languages not specified)Travel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End Date

PwC