Job Description

Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can\'t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.With more than 7,700+ customers, we serve approximately 85% of the Fortune 500\xc2\xae, and we're proud to be one of FORTUNE 100 Best Companies to Work For\xc2\xae and World's Most Admired Companies.Learn more on and about their experiences working at ServiceNow.Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.What you get to do in this role:The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Lead architecture and design engagements with Partners on how ServiceNow meets the Business/IT needs for their end customer and how our Partner can transform entire industries using ServiceNow as a backbone for their solutions or offerings
• Evangelize our Global Solution Framework message to our partners while conceptualizing, creating and building joint solutions/offerings to monetize their intellectual property and/or domain expertise
• Expand beyond technology or HRM frameworks and into Enterprise level frameworks such as APQC and Industry specific operating models (i.e eTOM) to cover the full breadth of Enterprise needs
• Demonstrations of products based upon business initiatives or required outcomes focused upon the value the solution delivers
• Staying current on product developments/releases to provide guidance to Partners
• Forging trusted advisor relationships at the top levels at the Partner account
• Providing thought leadership and collaborate with cross functional teams to ensure customer success is achieved
• Coordinate with Partner leadership on sales and delivery enablement around created solutions
• Participate or lead awareness and enablement activities to spread Partner solutions to our internal sales teams
• Participate in and deliver Business Reviews with aligned account teams
• Provide mentoring and training to peers and other colleagues within our organization.
• Identifying, leading and contributing to the creation of best practices, white papers, workshops, technology days, lunch and learns etc.
• Provide oversight on, and ensure successful completion of Partner initiatives identified in joint business plans
• Promote ServiceNow training tools, sales tools and content, and information resources available to our Partner organizations, including on-going updates of platform/application advancements
• Collaborate, actively share knowledge, and promote best known methods amongst other ServiceNow Solution Consulting team members
• Travel for Partner, Customer, and Organizational activities

Qualifications

• To be successful in this role you have:
• 7+ years of Pre-Sales Solution Consulting experience.( ServiceNow Experience preferred)
• Undergraduate degree in Commerce, Computer Science, Engineering etc.
• Working knowledge of modern web technologies and cloud computing
• Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc.
• Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
• Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
• Quick adoption and understanding of industry/vertical business challenges and mapping how ServiceNow can help transform those verticals
• Strong facilitation skills, to encourage clear articulation of the business issues and effective solution design by the relevant players
• Sharp business judgment, ability to see "big picture" and to prioritize
• Executive presence, strong verbal and written communication
• Ability to manage change and ambiguity with an action-orientation/drive - must thrive in a dynamic environment
• Talented at explaining complex topics clearly and concisely, and effective at providing practical guidance
• Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP's, and CXO's)
• Experience in any of the key subject areas, with a demonstrated history delivering consulting services across the following:
• Enterprise Architecture (Strategy, Planning, Standards)
• Service Management
• AI Operations and Cloud Computing
• DevOps
• Security and Operations
• Integrated Risk Management
• Human Capital Management
• Financial Management
• User Experience
• Customer Engagement and Loyalty

FD21Additional InformationServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.At ServiceNow, we lead with flexibility and trust in our distributed world of work. to learn about our work personas: flexible, remote and required-in-office.If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.Please Note: Fraudulent job postings/job scams are increasingly common. to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the .From Fortune. \xc2\xa9 2022 Fortune Media IP Limited All rights reserved. Used under license.Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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