Job Description

Calling all innovators \xe2\x80\x93 find your future at Fiserv.

We\xe2\x80\x99re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day \xe2\x80\x93 quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we\xe2\x80\x99re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title Advisor, Technical Professional Services

What does a successful Implementations Data Conversion Analyst do?

You will work with hosted Enterprise Content Management (ECM) applications, specifically for our Financial Services clients. You will play a foundational role serving as a subject matter expert (SME) for our customers, as well as the bridge to our Program, Project, and Product Management teams as well as Development teams within the Treasury, Commercial and Surround Solutions ECM line of business. Working in a fast-paced environment, you will serve as a key member of the delivery team while designing and managing our Data Conversion solutions. You will play a critical role within our pre-Sales solutioning space, while also interacting with our Sales, Sales Engineering, and Marketing teams and regularly interact with clients and prospects.

As an Implementations Data Conversion Analyst, Senior you can expect to:
Elicit, validate, and prioritize client technical requirements with regards to operating platform and equipment.

• Craft documentation, which may include various analysis and design specifications, ensuring documents are technically accurate, timely, and client-oriented
• Serve as primary Consultant/Technical SME, engaging with the client team to ensure requirements are understood and technology configuration meets the business requirements
• Implement net-new customers and upgrade existing customers
• Advise clients on security matters, performance considerations, and overall integration between the client and our/their core

• Not only create and modify tools to handle automated data conversion but also manage the operation of the tools and report on the progress and completion of the conversions for each customer.

• Work with Implementations Business Analysts to see the plan for each customer is executed properly.

• Work with aggressive deadlines to accomplish historical data conversion for clients large and small.

You\xe2\x80\x99re the kind of person who:
Has a solid background with ECM technology and scripting/programming to manipulate data and indexing information. You enjoy thinking through complicated problems and defining solutions to overcoming them. You are detail oriented but also able to think outside the box to solve complicated data problems. You can effectively communicate with Implementations Business Analysts that understand the client\xe2\x80\x99s needs more closely.

Required qualifications for consideration:

• Minimum 2-5 years of experience with ECM technology and terminology
• Proficient in writing SQL queries and using data conversion tools like PowerShell, C# and Alteryx.
• Experience in software problem identification and resolution as well as relational database administration experience using SQL 2012 or higher

Preferred qualifications for considerations:

• BA/BS Degree in business, financial, or technical field
• Exposure to infrastructure concepts around storage, networking and virtualization
• Experience with ECM as it relates to the Financial Industry

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE\xe2\x84\xa2 500 company, one of Fast Company\xe2\x80\x99s Most Innovative Companies, and a top scorer on Bloomberg\xe2\x80\x99s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won\xe2\x80\x99t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won\xe2\x80\x99t send you a check to cash on Fiserv\xe2\x80\x99s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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