Job Description

Department: DD & IT (Digital Data & IT)Are you passionate about managing IT systems and ensuring their smooth operation? Do you want to be part of a dynamic team that drives innovation and excellence? We are looking for a dedicated System Manager to join our Digital, Data & IT India team in Bangalore. If this sounds like you, read on and apply today for a life-changing career. Apply Now!The positionAs an Advanced System Manager II for BIM (Building Information Models) GxP Critical IT Systems, you will have the following responsibilities:

• Manage 3D BIM systems ensuring their stable operation and compliance. Drive 3D BIM projects, including implementation and lifecycle management.
• Own the system budget and oversee yearly system management activities.
• Show proactiveness and ownership with a high level of engagement. Manage stakeholders, and vendors effectively. Act as a SME towards LoB (Line of Business) and support them with technical clarification including troubleshooting.
• Responsible for systems compliance and support of systems audits, review and approval of central test protocols and reports. Ensure preparation and maintenance of SLA between relevant Global IT and Local Site departments.
• Actively participate in system management forums. Manage project management-related activities. Manage client and server-side patch management.
• Coordinate change, incident, and release management. Act as a consultant for the services to manage an IT system.

QualificationsWe realise that few people are experts at everything. But if you can nod your head at the following attributes, then you could be the person we are looking for:

• Masters degree or bachelors degree or similar graduate degree in relevant fields (Software Engineering, Computer Science, Business Administration) and relevant business experience.
• Overall 8+ years of IT experience. 5+ years of experience with IT Systems management in a large and matrix organization. Experience with GxP systems is along with strong understanding of IT system architecture and day-to-day business operations.
• Experience in handling/managing end-to-end systems/applications, incident, problem, change expertise, and participating in audits (internal and external) is highly preferred.
• Experienced in ITIL and SNOW. Active participation in system management and change & release management forums.
• Knowledge of Service Level Agreements, Operational Level Agreements, and best practices in service management.
• Proactive attitude with a high level of engagement and ownership.
• Skilled in stakeholder and vendor management with excellent communication skills.
• Ability to coach and share knowledge with team members. Strong presentation skills and ability to conduct training sessions.
• Proactive and ownership mindset with a high level of engagement.
• Excellent communication and presentation skills.

About the departmentThe Digital, Data & IT India team is a group of 900+ highly skilled IT professionals located in Global Business Services (GBS) Bangalore. Our department is responsible for managing IT, including System Management, Project Management, Infrastructure Management, Compliance Management, Security Management, Process Management, and Vendor Management. We are an integral part of the DD&IT and support, operate, and further develop the portfolio of IT Systems used across departments in Novo Nordisk. With a fast-paced and dynamic atmosphere, we foster collaboration and knowledge sharing to drive innovation and deliver world-class IT solutions.Working at Novo NordiskNovo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're life changing.ContactTo submit your application, please upload your CV online (click on Apply and follow the instructions).Deadline30th September 2024DisclaimerIt has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, were life changing.

Novo Nordisk