Job Description

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Advanced System Manager I

Category: Information Technology & Telecom

Location:

Bangalore, Karnataka, IN

Does your motivation come from challenges and working in a dynamic environment? Do you thrive in an environment where close collaboration with key stakeholders and strategic alignment is essential? Do you have a can-do attitude with continuous improvement as one of your career objectives? Then we might have the right position for you. Apply now!

The Position

As an Advanced System Manager, you will be responsible for business-critical IT systems at DD&IT R&D IT GBS for Clinical Supplies System Portfolio (PMX CTM). You will be managing the incident and problem management process for assigned systems communicating with customers, service providers and system managers and co-ordinate day-to-day execution of incident and problem management resolution for assigned systems as defined by business processes. You will be entrusted with the below responsibilities:

• Ensure incident management key performance indicators, e.g. resolution time, in the service level agreements with line of business are fulfilled.
• Drafting and driving IT System Strategy.
• Vendor management, Budget management and inputs to forecast and contract management.
• Communication & Stakeholder management.
• Participate and involve in System Transitions as relevant.

Qualifications

• Bachelor\'s or master\'s degree in relevant field with 4-8 years of relevant experience in GxP regulated industry.
• 3+ years of relevant experiences in ITIL skill.
• Documented experience from work utilizing data bases, preferably as a system manager in the pharmaceutical industry.
• IT experience covering specification, design, development or implementation of IT solutions.
• Experienced in the use of office desktop applications and tools.
• High level knowledge of system management, compliance, validation and documentation.
• High degree of flexibility and good interpersonal skills.

About the department

Research & Development (R&D) Information Technology (IT) are responsible for development, implementation, support, maintenance, and seamless operation of Global R&D IT systems. The IT support is delivered in close cooperation with our stakeholders, partners and customers in R&D within Global Research, Global Development, Strategic R&D, Global Regulatory Operations, Global Safety, Global Medical Affairs among other business units. The team is responsible for supporting Good Practice (GxP) financially critical and Non-GxP systems.

Working at Novo Nordisk

We are a proud life-science company, and life is our reason to exist. We\'re inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things - from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energise us to perform our best at work. Ultimately, life is why we\'re all here - to ensure that people can lead a life independent of chronic disease.

Contact
To submit your application, please upload your CV online (click on Apply and follow the instructions).

Apply Now!

Deadline

28th Feburary 2023

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we\'re life changing.

Novo Nordisk