Job Description

Department \xe2\x80\x93 Global IT Operations (GITO) GBS

Does your motivation come from challenges and working in a dynamic environment? Do you thrive in a working environment where close collaboration with key stakeholders and strategic alignment is essential? Do you have a can-do attitude with continuous improvement as one of your career objectives? Then we might have the right position for you. Apply now and join a growing team, working in an international environment.

The Position \xe2\x80\x93 Job Level \xe2\x80\x936

As an Advanced Operations Analyst, you are responsible for define, build and operate the network WAN and LAN services, Wi-Fi, network security services, datacentre and network infrastructure patch management services. Provide technical operational support globally for PS (product supply/manufacturing) in Novo Nordisk.

Needs to be proactive in engaging in close dialogue with the IT architects, IT specialists and stakeholders across PSnet including Production facilities and Datacentres globally to create, improve awareness on the technical deliveries of all the IT Infrastructure and IT security support services to meet business expectations. You will also be entrusted with the following responsibilities:

• Perform the role of a technical consultant during major incident and critical outages for PSnet Network Infrastructure issues reported globally.
• Enable fast and optimal project execution according to roll-out plans and ensuring best possible operation and maintenance.
• Ensure a standardised platform worldwide in product supply and to establish strong relationship with stakeholders, end users, service owners and IT suppliers.
• Manage Daily operations & Technical support in the IT Infrastructure area for PSnet (product Supply IT).
• Manage the IT Infrastructure, audits and compliance levels as per Novo Nordisk norms.

Qualifications

• You will be holding a bachelor\xe2\x80\x99s degree in relevant subject with 7+ years of experience working within IT Infrastructure operations & technical services.
• 5+ years working with key stakeholders and decision makers outside India in a cross-functional, international environment.
• Solid understanding of Network routing, Switching, Wireless, VPN (Virtual Private Network) and MPLS (Multiprotocol Label Switching technologies) from Cisco and other vendors.
• Solid understanding of Cisco Switching and Routing, Cisco Wireless, TCP (Transmission Control Protocol)/IP (Internet Protocol) networking, Active directory, DNS (Domain Name System), SMTP (Simple Mail Transfer Protocol), NTP (Network Time Protocol), IMAP(Internet Message Access Protocol), SNMP(Simple Network Management Protocol), AlgoSec products, Firewall Analyser and Fire Flow.
• Knowledge of SolarWinds network management, IT Infrastructure and IT Security standards (like National Institute of Standards and Technology (NIST).
• Knowledge of ServiceNow ITSM, Tripwire installations, Python and Power-shell scripting.

About the department

DD & IT was established in February 2010 as an integral part of DD & IT in HQ. From the beginning in 2010, the unit has grown to 900+ employees till date. The main role of Global IT India is to \'manage\' IT, which includes System Management, Project Management, Infrastructure Management, Compliance Management, Security Management, Process Management and Vendor Management.

Working at Novo Nordisk
We are a proud life-science company, and life is our reason to exist. We\xe2\x80\x99re inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things \xe2\x80\x93 from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energise us to perform our best at work. Ultimately, life is why we\xe2\x80\x99re all here - to ensure that people can lead a life independent of chronic disease.

Contact
To submit your application, please upload your CV online (click on Apply and follow the instructions).

Apply Now!

Deadline
10 Apr 2023.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we\xe2\x80\x99re life changing.

Novo Nordisk