Job Description

Role: Admissions CounselorDepartment: AdmissionsLocation: South Extension 2, DelhiWork Mode: 100% Work from OfficeWhy IIDE:At IIDE, we are dedicated to creating a supportive and collaborative work environment that promotes professional growth and impactful contributions. As a leading institution in digital education, we offer competitive salaries and numerous opportunities for career development. Join us to be part of a dynamic team focused on shaping the future of digital marketing education and making a significant difference in students' lives.About the Role:As the Admissions Counselor at South Extension 2, Delhi, you will play a pivotal role in guiding students about IIDExe2x80x99s Digital Marketing Courses in the Undergraduate & Graduate categories. This role involves managing and converting leads while achieving enrollment, revenue, and collection targets. You will work closely with prospective learners to support their journey and ensure a seamless admission experience.What You'll Do:Lead Management & Conversion:

• Manage and convert leads for various digital marketing programs.

• Own the complete sales closing life cycle for assigned leads.

• Achieve weekly enrollment, revenue, and collection targets.

Counseling & Coordination:

• Provide detailed information and counseling to prospective learners via phone, email, and chat.

• Interview and coordinate admissions formalities for new joiners.

• Attend walk-ins and counsel potential learners on admissions-related queries.

• Follow up with prospective leads who have visited IIDE.

Fee Collection & Vendor Coordination:

• Assist students in the fee collection process.

• Coordinate with external vendors, such as education loan providers, for seamless admissions.

• Work with different departments to ensure a hassle-free admission process.

Sales Optimization & Reporting:

• Improve and maintain sales conversion rates.

• Generate referral sales and reactivate old/lost applications to meet batch targets.

• Maintain a revenue mindset, optimize sales strategies for existing product mix, and deliver on KPIs.

RequirementsExperience:

• 2-3 years of work experience in a similar role.

Skills:

• Outstanding communication (written and verbal) and presentation skills.

• Strong interpersonal skills and ability to build trust with potential learners.

• Excellent closure techniques and convincing skills.

• Ability to multitask and work effectively in high-pressure, fast-paced environments.

• Revenue-focused with a strong ability to think numerically and optimize sales strategies.

Traits:

• Hardworking, dedicated, and determined.

• Great listener and trustworthy individual.

• Must be residing in Delhi.

Expected Deliverables/KPIs:

• Meet weekly and monthly admissions targets.

• Generate referral sales as per targets.

• Reactivate old/lost applications to ensure batch target achievement.

• Improve and maintain sales conversion rates.

IIDE