Job Description

Preferred candidate profile : Send resume to minal.marawar@idp.com

• Bachelor (or above) qualification.
• Strong knowledge of destination and local education systems.
• 2-3 year counselling experience preferably in the Overseas education industry.
• Ability to multitask under pressure and meet deadline.
• Visible orientation towards having high quality service as integral part of work ethics.
• Computer skills including, Word, Excel.
• Fluent in English - written and verbal.
• Strong problem resolution skills.
• Experience in working with CRM systems will be desirable
• Good communication skills - written and verbal (English) skills.

Sales Achievement

• Provide information and advice to international students and their families regarding study abroad opportunities, in English and other languages as applicable.
• Submit applications to institutions, obtain offers and facilitate enrolments.
• Follow-up on leads and enquiries to maximise the number of applications submitted and finalised with IDP.

Technical and Professional Compliance

• Possess a high level of product knowledge and competency in using OSCAR for managing student cases and running performance reports.
• Be up to date about student visa conditions, client programs and processes.

Customer Service Orientation

• Attend to student face-to-face, phone and email enquiries in a timely and professional manner.
• Manage in-house interview sessions where students can meet representatives from institutions to submit applications on the spot.

Interaction and Teamwork

• Provide input on marketing activities to promote IDP brand and services and work with Marketing Coordinator to coordinate the advertisements on community newspapers and websites.
• Work with Marketing Manager & Team Leaders to develop relationships and projects with Institution representatives.

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 2 years (Preferred)

Work Location: In person

Application Deadline: 30/07/2024