Admission Counselor Rohini 5
Job Description
Admission Counsellor
Responsibilities-
Handle Inbound Calls:
• Answer incoming calls from parents and other callers.
• Provide information about the preschool's programs, curriculum, admission process, and facilities.
• Address inquiries and concerns effectively, ensuring a positive and informative interaction.
Make Outbound Calls:
• Proactively reach out to prospective parents to provide information about the preschool and encourage them to visit for a tour or open house.
• Follow up on inquiries, applications, and admissions process.
• Conduct follow-up calls with existing parents for feedback and to ensure satisfaction.
Appointment Scheduling:
• Schedule appointments for school tours, parent-teacher meetings, and other events.
• Coordinate with the relevant staff to ensure smooth scheduling and execution of appointments.
Maintain Database:
• Update and maintain an accurate database of contacts, including parents' contact information, inquiries, and follow-up status.
• Keep records of calls and note relevant information for future reference.
Handle Queries and Concerns:
• Address and resolve parents' queries and concerns promptly.
• Escalate complex issues to the relevant department or higher authorities when necessary.
Job Type: Full-time
Pay: ?25,000.00 - ?30,000.00 per month
Schedule:
• Morning shift
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Job Detail
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Job IdJD3400532
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDL, IN, India
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EducationNot mentioned
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ExperienceYear