Admission Counselor Rohini 5

Year    DL, IN, India

Job Description

Admission Counsellor

Responsibilities-

Handle Inbound Calls:

• Answer incoming calls from parents and other callers.
• Provide information about the preschool's programs, curriculum, admission process, and facilities.
• Address inquiries and concerns effectively, ensuring a positive and informative interaction.

Make Outbound Calls:

• Proactively reach out to prospective parents to provide information about the preschool and encourage them to visit for a tour or open house.
• Follow up on inquiries, applications, and admissions process.
• Conduct follow-up calls with existing parents for feedback and to ensure satisfaction.

Appointment Scheduling:

• Schedule appointments for school tours, parent-teacher meetings, and other events.
• Coordinate with the relevant staff to ensure smooth scheduling and execution of appointments.

Maintain Database:

• Update and maintain an accurate database of contacts, including parents' contact information, inquiries, and follow-up status.
• Keep records of calls and note relevant information for future reference.

Handle Queries and Concerns:

• Address and resolve parents' queries and concerns promptly.
• Escalate complex issues to the relevant department or higher authorities when necessary.

Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Schedule:

• Morning shift

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Job Detail

  • Job Id
    JD3400532
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year