Job Description

Job Title: Admission Counselor
Location: Fluent Fast Academy, Delhi
Job Type: Full-time
Reports to: Admissions Manager

About Fluent Fast Academy:
Fluent Fast Academy is a premier educational institution in Delhi, committed to providing high-quality language courses and academic support to students of all ages. We are dedicated to creating a nurturing environment for students to develop their skills in English and other critical subjects, ensuring their personal and academic growth.

Position Overview:
We are seeking a motivated, results-driven, and compassionate Admission Counselor to join our team. The ideal candidate will play a key role in guiding prospective students and their families through the admissions process, providing them with all the information they need to make informed decisions about their educational journey at Fluent Fast Academy.

Key Responsibilities:

• Admissions Support:
• Act as the first point of contact for prospective students and parents.
• Provide detailed information about the academy's courses, programs, fees, and facilities.
• Answer inquiries through calls, emails, and in-person consultations.
• Assist students with the application process, including form submissions and document collection.
• Guide applicants through necessary tests, interviews, and entrance procedures.
• Counseling & Consultation:
• Understand student goals and academic backgrounds to recommend appropriate programs.
• Offer personalized advice on course selection, ensuring alignment with individual learning needs and career objectives.
• Conduct one-on-one counseling sessions to discuss educational options and benefits.
• Marketing & Outreach:
• Collaborate with the marketing team to develop strategies for outreach, including school visits, workshops, and seminars.
• Represent Fluent Fast Academy at education fairs and external events to promote our offerings.
• Maintain relationships with external educational institutions and recruitment agencies.
• Data Management & Reporting:
• Maintain accurate records of student inquiries, admissions status, and feedback.
• Prepare regular reports on the number of applications, conversions, and admissions trends.
• Update and manage the CRM system for tracking potential leads and follow-ups.
• Customer Service:
• Ensure a positive and welcoming experience for all prospective students and their families.
• Address and resolve any concerns or issues related to the admission process.
• Provide post-admission support, including helping students settle in and begin their courses smoothly.

Requirements:

• Bachelor's degree in Education, Communication, or related field.
• Previous experience in admissions counseling, customer service, or educational sales is a plus.
• Strong interpersonal and communication skills (written and verbal).
• Excellent organizational and time-management skills.
• Ability to work independently as well as part of a team.
• Familiarity with student management software and CRM tools is a plus.
• Fluency in English; knowledge of additional languages is an advantage.
• A passion for helping students achieve their academic goals.

Benefits:

• Competitive salary and performance-based incentives.
• Professional development opportunities.
• Friendly and supportive work environment.
• Employee discounts on courses and programs.

How to Apply:
Interested candidates can send their resume along with a cover letter detailing their interest in the position to admin@fluentfastacademy.com. Only shortlisted candidates will be contacted for an interview.

Fluent Fast Academy is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: ?22,000.00 - ?35,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Experience:

• total work: 1 year (Required)

Work Location: In person