Job Description

About Us: Fluent Fast Academy is a leading institution dedicated to empowering individuals through language and skill development. We offer a range of programs designed to enhance communication skills, personal growth, and professional development. Our mission is to provide high-quality education in a supportive and dynamic environment, helping students achieve their goals efficiently and effectively.

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Position Overview: We are seeking a motivated and dynamic Admission Counselor to join our team at Fluent Fast Academy in Delhi. The ideal candidate will have a passion for education, strong interpersonal skills, and the ability to guide prospective students through the admission process. As an Admission Counselor, you will be responsible for providing information about our programs, assisting with the application process, and ensuring a seamless and positive experience for all prospective students.

Key Responsibilities:

• Student Consultation: Engage with prospective students and their families to provide detailed information about our courses, programs, and services. Address inquiries and offer tailored guidance based on individual needs and interests.
• Application Assistance: Guide prospective students through the entire application process, including form completion, documentation requirements, and deadlines. Provide support in resolving any issues or concerns that may arise.
• Follow-Up: Maintain regular communication with prospective students and follow up on their progress throughout the admission process. Provide updates and reminders as needed.
• Event Coordination: Organize and participate in admission events, open houses, and informational sessions. Represent the academy at educational fairs and other promotional activities.
• Database Management: Maintain accurate records of interactions with prospective students, application statuses, and conversion rates. Utilize CRM tools to track and analyze data.
• Collaboration: Work closely with other departments, including marketing, faculty, and administration, to ensure a cohesive approach to student recruitment and admissions.
• Feedback Collection: Gather feedback from applicants and new students to identify areas for improvement in the admission process and contribute to enhancing the overall student experience.

Qualifications:

• Education: Bachelor's degree in Education, Business Administration, Communication, or a related field.
• Experience: Minimum of 2 years of experience in admissions counseling, sales, customer service, or a similar role in an educational setting. Experience in the language training sector is a plus.
• Skills: Excellent communication and interpersonal skills, with the ability to build rapport and engage effectively with a diverse range of individuals. Strong organizational skills and attention to detail.
• Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software. Familiarity with online application systems and social media platforms is advantageous.
• Languages: Fluency in English and Hindi is required. Additional language skills are a plus.

Personal Attributes:

• Customer-Centric: A genuine interest in helping students achieve their educational goals and a commitment to providing exceptional customer service.
• Proactive: A proactive approach to problem-solving and the ability to handle multiple tasks efficiently in a fast-paced environment.
• Team Player: Collaborative spirit with a positive attitude, willing to contribute to team success and support colleagues as needed.

Benefits:

• Competitive salary and performance-based incentives
• Opportunities for professional development and career growth
• Supportive and collaborative work environment

How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and motivation for applying to [email address] with the subject line "Admission Counselor Application - [Your Name]." Applications will be reviewed on a rolling basis until the position is filled.

Fluent Fast Academy is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Note - This job is available for Female candidates only

Job Type: Full-time

Pay: ?18,000.00 - ?20,000.00 per month

Jadwal:

• Day shift

Upah Tambahan:

• Performance bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Expected Start Date: 05/08/2024