Job Description

? Lead Generation: Counsellors/BDE are responsible for proactively generating leads through outbound calls to potential customers or prospects.

? Sales Conversion: Counsellors/BDE aim to convert leads into sales or other desired outcomes, such as application sales and admissions.

? Customer Engagement: Counsellors/BDE focus on engaging customers in meaningful conversations to understand their needs, address concerns, and build rapport.

? Product Promotion: Counsellors/BDE promote online courses offered by Guru Kashi University, highlighting features, benefits, and value propositions to aspiring students.

? Database Management: Counsellors/BDE maintain accurate and up-to-date records of calls, leads, interactions, and outcomes in the CRM (Customer Relationship Management) system.

? Performance Matrix: Counsellors/BDE are evaluated based on key performance indicators (KPIs) such as call volume, conversion rate, lead quality, and sales targets.

? Continuous Learning: Counsellors/BDE Engage in ongoing training and skill development to enhance communication skills, product knowledge, objection handling, and sales techniques.

? Adherences to Policies: Counsellors/BDE comply with University's policies, procedures, and ethical standards, including data protection regulations, confidentiality agreements, and call scripts.

Job Types: Full-time, Permanent

Pay: ?11,336.04 - ?25,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift Morning shift
Supplemental Pay:

Performance bonus
Work Location: In person

Expected Start Date: 03/03/2025