Job Description

The Admission Counsellor is responsible for guiding prospective students through the admissions process and providing them with the necessary information and support to facilitate their enrollment. This role involves engaging with students and their families, understanding their educational goals, and assisting them in making informed decisions about their academic future. The ideal candidate will possess strong communication skills, a deep understanding of the institution's programs, and a commitment to providing exceptional customer service.

Key Responsibilities:

• Prospective Student Engagement: Initiate and maintain contact with prospective students through various channels (e.g., phone, email, in-person meetings, and events) to provide information about admission requirements, programs, and campus life.
• Application Guidance: Assist prospective students in completing their application forms, gathering required documentation, and meeting deadlines. Ensure that all applications are processed accurately and efficiently.
• Counselling: Conduct one-on-one counselling sessions to understand students' educational and career goals. Provide personalized advice and recommendations regarding program selection and admissions criteria.
• Information Sessions: Organize and conduct information sessions, webinars, and campus tours for prospective students and their families. Present detailed information about the institution's programs, facilities, and student life.
• Data Management: Maintain accurate records of interactions with prospective students, track application progress, and report on key metrics. Ensure compliance with data protection regulations.
• Collaboration: Work closely with other departments, such as Financial Aid and Academic Advising, to address any concerns or questions prospective students may have.
• Market Research: Stay updated on industry trends, competitive institutions, and changes in admission policies. Provide feedback to enhance the institution's recruitment strategies.
• Event Participation: Represent the institution at educational fairs, high school visits, and other recruitment events. Develop relationships with high school counselors and community organizations to enhance recruitment efforts.

Qualifications:

• Education: Bachelor's degree in Education, Counseling, Business Administration, or a related field. Relevant experience may substitute for formal education.
• Experience: Minimum of [2-3] years of experience in admissions, recruitment, or a related role. Experience in a higher education setting is preferred.
• Skills:
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build rapport with diverse groups of people.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with admissions software or CRM systems.
• Strong organizational skills with the ability to manage multiple tasks and deadlines effectively.
• Attributes:
• Customer-focused with a high level of patience and empathy.
• Detail-oriented and capable of handling sensitive information with discretion.
• Ability to work independently and as part of a team in a fast-paced environment.

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Schedule:

• Day shift

Education:

• Bachelor's (Required)

Experience:

• total work: 3 years (Preferred)

Language:

• English (Preferred)

Work Location: In person