Job Description

SUMMARYThe Admin/Travel Desk Assistant is responsible for providing administrative support and managing travel-related activities within the organization. This role ensures smooth office operations, efficient coordination of travel arrangements, and compliance with organizational policies. The Admin/Travel Assistant also serves as a liaison between departments,employees, and external service providers.Location - DelhiABOUT US -Wadhwani AI is a nonprofit institute building and deploying applied AI solutions to solve critical issues in public health, agriculture, education, and urban development in underserved communities in the global south. We collaborate with governments, social sector organizations, academic and research institutions, and domain experts to identify real-world problems, and develop practical AI solutions to tackle these issues with the aim of making a substantial positive impact.We have over 30+ AI projects supported by leading philanthropies such as Bill & Melinda Gates Foundation, USAID and Google.org. With a team of over 200 professionals, our expertise encompasses AI/ML research and innovation, software engineering, domain knowledge, design and user research.In the Press:SoleCultures page of Wadhwani AI -ROLES AND RESPONSIBILITIES1. Administrative SupportOversee office operations, including facilities management and maintenance.Manage office supplies and equipment inventory.2. Travel CoordinationArrange travel for full time employees, consultants and interns, including booking flights, accommodations, and transportation.Ensure all travel details are communicated to travelers.Maintain a database of travel-related activities for reporting and analysis.Ensure all travel arrangements comply with budgetary and policy guidelines.3. Vendor and Stakeholder ManagementLiaise with travel agencies, hotels, and transportation providers to negotiate terms and ensure quality service.Address any issues related to bookings or travel services promptly.Maintain relationships with vendors and service providers to ensure consistent service quality.4. Policy Compliance and ReportingEnsure adherence to the organization's travel and administrative policies.Monitor and report on travel expenses and trends for management review.Update and disseminate travel policy changes to full time employees, consultants and interns.5. Coordination and Problem-SolvingHandle last-minute changes in travel plans, including cancellations and rescheduling.Act as the primary point of contact for travel-related emergencies or issues.Support employees with visa applications, travel insurance, and documentation when required.REQUIREMENTSEducation: High school diploma or equivalent; a degree or diploma in Business Administration, Hospitality, or a related field is a plus.Experience: 1-2 years in administrative or travel coordination roles.Skills:Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).Familiarity with travel booking platforms and expense management systems.Strong organizational and multitasking abilities.Excellent written and verbal communication skills.Attention to detail and problem-solving skills.Key CompetenciesCustomer Service Orientation: Provide prompt and professional support to employees and stakeholders.Time Management: Handle multiple tasks efficiently to meet deadlines.Adaptability: Quickly adjust to changes in schedules or priorities.Negotiation Skills: Secure favorable terms with vendors and service providers.Confidentiality: Maintain discretion when handling sensitive travel and administrative information.We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourage qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity, and disability. If you have any questions, please email us at careers@wadhwaniai.org.

Wadhwani AI