Administrator
Job Description
Madurai
2.5-5 Years
INDIA
No. of Positions
1
(Posting).
Messaging & Collaboration - Active Directory (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Employee Group
Business Line FT
City
Madurai
Entity
INFRA
Auto req ID
1476395BR
Expected Date of Closure
30-Sep-2024
Skill (Primary)
Technical Skills (ERS)-Cloud - Azure-Azure Active Directory
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Job Detail
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Job IdJD3545867
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear