Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
RESTRICTED INTERNAL USE ONLY
PRIMARY DUTIES AND RESPONSIBILITIES:
Performs routine maintenance tasks and provides system support for operating environment components such as databases, operating systems, network interfaces, storage systems, servers, and associated hardware
Performs upgrades of databases such as adding new structures or elements & provides use of data access tools and techniques to enable information access by business users
Deploys patches and patching bundles for operating system, databases, and servers as per the recommended frequency
Codes, edits, and installs stored procedures and functions for accessing, maintaining, and populating databases
Executes backup and disaster recovery SOPs for all operating environment components as per defined schedule
Administers the set-up of new profiles, creates and updates access permissions and maintains user accounts for enterprise systems
Ensures operating environment readiness for new system or application installation or migration by coordinating between vendors, and infrastructure team, and conducting defined tests
Acts as Systems Administrator for various enterprise applications by addressing system problems and enhancing system functionality
Monitors, compiles, and reports statistical data and trends relating to space, capacity utilization, server load distribution, performance metrics, service level compliance, DBMS and other operational parameters
Makes appropriate modifications on client machines to facilitate the upgrades including upgrades to the database software, operating system, and adjustments to network related items
Researches and analyzes the various product and service codes, standardizes product and service codes and assigns customer codes to a standardized list of products and services
Researches issues and data discrepancies and facilitate process changes (internal and external) to ensure data integrity and quality
Provides and/or coordinates training sessions and technical support for prospective, new and existing users
Participates in programming and testing of software changes and coordinates the development of supporting documentation and user training
Supports and complies with company\xe2\x80\x99s policies pertaining to HIPAA, ensures the integrity and safeguards protected health information (PHI)
Establishes audit objectives and devises audit plans to ensure continued data integrity and security in our applications systems and assists in system audit responses
What your background should look like
EDUCATIONAL QUALIFICATIONS:
Bachelor\xe2\x80\x99s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.
Preferred Certifications:
Salesforce Certified Administrator
Microsoft Certified Systems Administrator (MCSA)
Microsoft Certified IT Professional
ITIL, ITSM Certifications
WORK EXPERIENCE:
0-2 years of directly-related or relevant experience, preferably in application support or system/application/database administration.
SKILLS & KNOWLEDGE:
Behavioral Skills:
Assertiveness
Creativity & Innovation
Critical Thinking
Impact and Influencing
Multitasking
Prioritization and Organization
Technical Skills:
Identity & Access Management
Database Administration
IT Support like Software & Hardware Installation, Troubleshooting
Software Validation
Systems Integration
IT Regulatory Compliance like SOX Compliance
Tools Knowledge:
Software Configuration Management Tools like Ansible, Puppet
Citrix technologies like XenDesktop, XenApp, XenServer
Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL
Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP
Software like Case Management System, HR Information Systems, Kronos(Timekeeping Software), PHS Health and Safety Management System
Relational Database Management System (RDBMS) Software
Customer Relationship Management (CRM) Systems like Salesforce Marketing Cloud, Sales Cloud
Internet Protocols like DNS, HTTP, LDAP, SMTP, Easy DNS, No IP
What Cencora offers
All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location.
Schedule Full time
Affiliated Companies Affiliated Companies: CENCORA INDIA TECHNOLOGY SERVICES PRIVATE LIMITED
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company\xe2\x80\x99s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
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