: We are seeking a dynamic and versatile individual to join our team as an Administrator cum Tele Caller at our English Institute. The ideal candidate will play a pivotal role in managing administrative tasks while also handling tele calling responsibilities to support our institute\'s growth and student engagement.\xe2\x80\x8b Responsibilities: 1. Administrative Duties: - Manage day-to-day administrative tasks including managing schedules, handling inquiries, and organizing appointments. - Maintain student records, including enrollment, attendance, and performance data. - Coordinate with instructors and staff to ensure smooth operation of classes and events. - Assist in maintaining inventory of educational materials and supplies. 2. Tele Calling Responsibilities: - Conduct outbound calls to prospective students to provide information about our courses and programs. - Follow up on leads generated through various channels including inquiries, referrals, and marketing campaigns. - Handle incoming calls from students and provide timely and accurate information regarding courses, schedules, fees, etc. - Maintain a database of contacts and update records with relevant information. 3. Customer Service: - Provide excellent customer service to both current and prospective students, addressing their queries and concerns in a professional and courteous manner. - Assist students with the enrollment process, guiding them through registration, payment, and course selection procedures. - Resolve any issues or complaints raised by students promptly and effectively. 4. Marketing Support: - Collaborate with the marketing team to promote institute\'s programs and events through telecalling campaigns. - Gather feedback from students and prospects to identify areas for improvement and contribute to marketing strategies. Requirements: - Proven experience in administrative roles, preferably in an educational or service-oriented setting. - Excellent communication skills, both verbal and written, with a pleasant and persuasive telephone manner. - Strong organizational and multitasking abilities, with attention to detail. - Proficiency in basic computer applications such as MS Office (Word, Excel, Outlook). - Ability to work independently as well as part of a team, with a proactive and positive attitude. - Fluency in English is essential; proficiency in other languages will be an advantage. Join us in our mission to empower individuals through English language education and contribute to their personal and professional development. If you are enthusiastic about providing exceptional service and making a difference in people\'s lives, we would love to hear from you. Apply now to become a valuable member of our team! Job Types: Full-time, Permanent Pay: 8,000.00 - 20,000.00 per month Schedule:
Day shift
Fixed shift
Supplemental pay types:
Commission pay
Overtime pay
Performance bonus
Yearly bonus
Work Location: In person Application Deadline: 06/06/2024 Expected Start Date: 06/06/2024
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