o Internal Employees: o Assist in the onboarding process for new employees, including welcoming them to DOTI, coordinating orientation sessions, and ensuring a smooth transition. o Raise requests for WIFI (wherever applicable) o Update relevant information in Whitepages o Provide support to new hires during their initial weeks. o External Employees: o Manage onboarding: Raise requests for ID creation, laptops macbooks. Track laptop deliveries to respective external employees o Manage offboarding: Track laptop, macbook returns and update records accordingly o Manage access requests for external partners, employees. Create their access requests in W2M. o Welcome external visitors at the reception.
Training Coordination:
Coordination between vendor and requesting manager to block trainer timeslot for connect.
Collating nominations, Sharing meeting requests to attendees.
Book meeting rooms
Making visitor entry in system, Generation and sharing of WiFi credentials with visitor
Receiving visitor, security clearance, visitor briefing about classroom / pantry etc.
Training troubleshooting - Infra (WiFi issues, projector issues, whiteboard / marker issues etc.)
Training troubleshooting - Vendor (Trainer issues, lab issues etc.)
Sharing daily assessment marks with managers
Sharing final assessment marks, attendance with managers and SP for inTouch upload
Collation of attendees\' cost centres from managers
Creation of training costs split document basis cost centres
Coordination with other EAs for PR and with Purchase for PO creation
Coordination with Finance for invoice payments
Split learning report manager-wise
Assets Management:
o Maintain an inventory of Macbooks, charges, connectors headsets and other assets. o Order and restock assets as needed. o Coordinate asset allocation for new hires and track their usage.
Travel Management:
o Assist with travel documentation such as Invitation letter and Covering letter
General Administrative Support:
o Respond to emails, and handle inquiries. o Updates various distribution lists. o Support with event organization.