Job Description

:

We are looking for a dedicated Virtual Assistant to support a International doctor/clinic with tasks detailed below including appointment scheduling, patient follow-ups, data entry, and email management. The ideal candidate will have excellent communication skills, be highly organized, and have experience in medical or healthcare administration. Prior experience as a Virtual Assistant is a plus.

Key Responsibilities:

• Schedule Management:
• Organize and maintain the doctor's calendar, including appointments and meetings.
• Coordinate with patient and book appointment
• Patient Communication:
• Act as the first point of contact for patients, addressing non-medical inquiries.
• handling their queries and other issues regarding rescheduling or canceling of appointments, managing self-pay and insurance
• Provide timely updates and follow-ups to patients regarding their appointments and reports.
• Calling patients regarding change in timing or any appointment or reports related concern
• Administrative Support:
• Manage email correspondence, prioritizing important messages and flagging urgent matters.
• Maintain and update patient records and clinic information on relevant platforms.
• Sending clinic and theatre report daily, raising invoice managing patient's test and reports
• Task Coordination:
• Assist in managing tasks and ensuring timely completion.
• Follow up on action items from meetings and discussions.
• Information Management:
• Ensure that all patient and clinic information is handled with confidentiality and discretion.
• Provide reports and other information to patients as needed.

Qualifications:

• Proven experience as an Assistant or in a similar role, preferably in healthcare or a service-oriented environment.
• Excellent verbal and written communication skills.
• Should be able to understand UK accent
• Strong organizational skills and attention to detail.
• Proficiency in office software and adaptability to various systems.

Job Types: Full-time, Permanent

Schedule:

• Rotational shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 5 years (Required)

Language:

• English (Preferred)

Work Location: In person