Job Description

A Supervisor managing cafeteria, transport, maintenance, compliance, and health & safety has a multifaceted role that involves operational oversight, staff coordination, compliance adherence, and ensuring service quality. Below is a breakdown of roles and responsibilities across these areas:
1. Cafeteria Management
Ensure daily cafeteria operations run smoothly, including food preparation, service, and cleanliness.
Monitor food quality, hygiene, and safety standards.
Address customer feedback or complaints regarding cafeteria services.
Manage relationships with food vendors and service providers.
Ensure timely replenishment of food supplies and consumables.
Track cafeteria expenses and control costs while maintaining quality.
Assist in negotiating contracts with food vendors or service providers.
Ensure compliance with local food safety regulations (e.g., FSSAI).
Conduct periodic inspections for cleanliness and hygiene.2. Transport Management
Supervise daily transport operations to ensure timely pickups and drop-offs.
Maintain accurate schedules, routes, and rosters for drivers and passengers.
Ensure routine maintenance, servicing, and cleanliness of vehicles.
Keep updated records of vehicle insurance, pollution control, and registration.
Ensure adherence to safety protocols, including seat belts, speed limits, and emergency preparedness.
Conduct regular safety drills for drivers and passengers.
Address employee complaints or feedback about transport services.
Act as a liaison between employees and transport service providers.3. Maintenance Management
Monitor and ensure the proper functioning of all equipment, utilities, and infrastructure.
Oversee preventive maintenance schedules to avoid downtime.
Manage relationships with maintenance contractors and service providers.
Ensure timely repairs and replacements for faulty equipment.
Track maintenance expenses and ensure cost-effective repairs.
Maintain an inventory of essential tools, spares, and consumables.
Conduct routine inspections to identify wear and tear.
Ensure compliance with maintenance standards and operational safety norms.
Coordinate with internal and external auditors for inspections.
Report non-compliance issues and implement corrective actions.
Organize staff training sessions on compliance requirements and protocols.4. Health and Safety Management
Develop and implement health and safety policies across the facility.
Conduct safety drills, including fire evacuations and emergency response.
Identify potential safety risks in cafeteria, transport, and maintenance operations.
Mitigate risks through preventive measures and proper training.
Record and report accidents, incidents, or near-misses.
Investigate root causes and implement corrective measures.
Ensure compliance with hygiene standards in all areas, especially the cafeteria and transport vehicles.
Oversee pest control and waste management.Required skill :Strong organizational and multitasking abilities.
Proficient in vendor and team management.
Knowledge of compliance regulations (e.g., food safety, labor laws, safety standards).
Communication and interpersonal skills for handling staff and addressing grievances.
Analytical skills for budgeting, scheduling, and process improvement.This role demands a proactive approach to managing operations, resolving issues, and ensuring a safe and compliant environment for all stakeholders. Let me know if you need further customization for a specific industry or setting!Desired Experience :At least 5 7 years of experience in facilities management, workplace services, or operations, preferably in large organizations or service-oriented industries.
At least 2 4 years of supervisory or managerial experience, with direct responsibility for leading teams (e.g., housekeeping, security, transport staff, or maintenance personnel).
Soft Skills and Problem-Solving
Proven experience in managing customer grievances, resolving operational challenges, and improving service quality.
Ability to identify risks and implement proactive measures for operational continuity
At least 2 3 years of experience ensuring compliance with local and national regulations, such as:
Food safety standards (FSSAI or equivalent).
Workplace safety norms (fire safety, electrical safety, etc.).
Environmental laws (waste disposal, water usage, etc.).Education :A general bachelor's degree in any discipline may also suffice if backed by relevant experience.Job Title:Hi Applicants!!!Hiring for a Job in a Reputed Organization(Product and Service based company).Here is a Gateway to it, through ALP Consulting.RecruitingEmployment Type: PermanentExperience:Skills Required:

• Excellent Communication Skills
• Strong Experience in :

Job Location: Pan IndiaNote: Maximum 60 Days Notice Period will be Prioritized.

Alp Consulting