Job Description

Job Title: Administration and Telecalling Executive (Female)
Company: Yapo Holidays
Location: Workvilla, Nungambakkam
Job Type: Full-Time

About Yapo Holidays:
Yapo Holidays is a leading tour and travel company committed to offering exceptional travel experiences to our customers. We are known for our personalized tour packages, expert planning, and excellent customer service. We are looking for a motivated and skilled female candidate to join our team for Administration and Telecalling duties.

Key Responsibilities:

• Telecalling:
• Handle incoming and outgoing calls to potential clients regarding travel packages, bookings, and inquiries.
• Promote and sell tour packages, flights, and travel-related services.
• Follow up with leads and maintain good relationships with clients.
• Provide customers with accurate information about destinations, packages, and promotions.
• Address and resolve customer complaints or issues in a professional manner.
• Administrative Duties:
• Manage office tasks including data entry, filing, and organizing travel documents.
• Assist in managing travel bookings and reservations.
• Coordinate with suppliers, vendors, and clients for bookings, confirmations, and documentation.
• Maintain accurate records and databases for all client communications.
• Assist in preparing reports, travel itineraries, and other necessary documentation.

Required Skills & Qualifications:

• Female candidates only.
• High school diploma or equivalent; a degree in business administration, travel and tourism, or related field is a plus.
• Proven experience in telecalling, customer service, or administrative roles is preferred.
• Excellent communication skills in English and [local language].
• Strong interpersonal skills and the ability to interact effectively with clients.
• Knowledge of travel industry operations and tour packages is an advantage.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Proficient in MS Office (Word, Excel, and PowerPoint) and basic computer applications.
• Positive attitude, patience, and a willingness to learn.

Benefits:

• Competitive salary based on experience.
• Opportunities for career growth and development.
• Friendly and supportive work environment.
• Employee benefits including travel discounts and more.

How to Apply:
Please submit your resume along with a cover letter explaining your interest in the position and relevant experience to yapoholidays@gmail.com or apply through Indeed.

Yapo Holidays is an equal opportunity employer. We encourage applications from all qualified individuals. We look forward to hearing from you!

Job Type: Full-time

Pay: ?5,000.00 - ?7,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Compensation Package:

• Commission pay
• Performance bonus

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Speak with the employer
+91 +918075095395