Administer To Work | 16 To 18 Years | Kolkata

Year    Kolkata, West Bengal, India

Job Description



  • Serve as the primary point of contact for level 2 escalations from client.
  • Build and maintain strong relationships with all stakeholders to understand their needs and priorities and ensure timely and effective resolution.
  • Collaborate with Client and SMEs to identify opportunities for improving services and processes based on feedback and insights gathered from stakeholders.
  • Collaborate with Client and SMEs to identify opportunities for improving services and processes based on feedback and insights gathered from various stakeholders.
  • Monitor employee satisfaction with services rendered and identify trends and areas for improvement.
  • Lead special projects and initiatives as assigned by senior management.
Primary Skills
  • Proven expertise in HR Services, with a focus on employee engagement, HR service delivery, or HR operations.
  • Strong interpersonal skills, with the ability to build rapport and credibility with employees and stakeholders at all levels of the organization.
  • Excellent communication skills, including written, verbal, and presentation skills.
  • Ability to prioritize and manage multiple tasks and projects in a fast-paced environment.
Secondary Skills
  • Proven ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels of the organization.
  • Customer-centric mindset with a passion for delivering an exceptional employee experience.
  • Proficiency in HRIS systems and Microsoft Office Suite.
  • Customer-centric mindset with a passion for delivering an exceptional employee experience.
Ref: 1804563Posted on: Jun 19, 2024Experience level: ExperiencedContract Type: PermanentLocation:Kolkata, WB, INDepartment: Services

Capgemini

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Job Detail

  • Job Id
    JD3360067
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kolkata, West Bengal, India
  • Education
    Not mentioned
  • Experience
    Year