We are seeking an organized and proactive Admin Executive to manage MIS, coordinate calls with existing clients for database renewals, make reminder calls, handle insurance quotes, and assist with claim handling processes. The ideal candidate will have prior experience in tele-calling and be skilled in administrative and customer communication tasks.
Key Responsibilities:
• MIS Handling:
• Maintain and update the MIS system with accurate data.
• Generate reports as required for internal review.
• Database Renewal Calling (Existing Clients):
• Reach out to existing clients for database renewals, ensuring timely follow-ups.
• Maintain a record of renewal status and feedback.
• Reminder Calling:
• Follow up with clients on pending actions or documents.
• Ensure timely communication to avoid delays in processes.
• Insurance Quotes:
• Contact vendors to gather insurance quotes.
• Present options to the management or clients for decision-making.
• Claim Handling:
• Assist clients in claim submission and tracking processes.
• Coordinate with insurance providers for efficient claim resolution.
Qualifications and Experience:
• Education: Bachelor's degree in any discipline.
• Experience: 6 months to 1 year of tele-calling experience, preferably in an administrative or insurance-related role.
Skills and Competencies:
• Strong communication skills with proficiency in tele-calling.
• Attention to detail and excellent organizational skills.
• Proficiency in using MS Office applications (Word, Excel, PowerPoint).
• Ability to handle multiple tasks and work under deadlines.
• Basic knowledge of insurance processes is an advantage.
Work Environment:
• Office-based role with standard working hours.
• Interaction with clients and vendors is frequent, requiring excellent interpersonal skills.
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Schedule:
• Day shift
Work Location: In person
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