Job Description

Job Discretion: Candidate should be graduate, preferable BE Electrical. Candidate should have at least 1 year experience in same field. Responsible for facilities deliverables. Maintain a robust MIS and furnish details as and when necessary. MIS preparation and analysis knowledge of ISO and other Audit functions. Liasoning & Statutory Compliance. Vender Management - Categories and Interact with different agencies/vendors to acquire quotes, rates for various requirements. Evaluate, negotiate and shortlist vendors, and coordinate with procurement team. Periodic vendor assessment and evaluation. Ensure that vendors adhere to statutory compliances and intervene in case of non-compliance. Vendor management for building and Infrastructure Look after General maintenance of the facility including plumbing, carpentry, plumbing etc. Drive a reduction in operational expenses. Smooth arrangements and flow for clients & VIPs, the organized events. Managing the Security, Housekeeping, BMS, Cafeteria, Pest control, Washroom Hygiene & other soft service related works. All Milaps related to Facilities to be addressed and closed without L2 escalation within TAT. Petty Cash Management Maintenance in server room /UPS room. Oversee BMS & Electromechanical Services - Critical Equipment Operations & Maintenance - 52 weeks PPP Planner & AMC of DG, UPS, ACs, Transformer, & Water Pumps. Operations & Maintenance - 52 weeks PPP Planner & AMC of Lift, CCTV, & Access control, Fire Alarm System, PA system & Fire Extinguishers. Maintenance Communications - All critical installations like DG, UPS and ACs quarterly maintenance, breakdown maintenance, Planned maintenance, communication (start and end), etc. Verify the records & face Electrical Inspections. Client Management, Safety Drill adherence, Standardization of services (Security drill, Lanyards), Look & feel across Location (Internal & external Signage, National consumables). Repair & Maintenance activity and confirm the schedule with the co-ordination of HK, BMS and security supervisor. Initiating scrap sales with co-ordination with finance and vendor. Safety audits observations and closure basis internal & external audit Reduction of Operating Facility Expenses Ensure First-aid and Medical Arrangements are tracked, maintained and refreshed or refilled on time. Provide Stationery and printing other facility related duties to end customers. Managing consumables like Tea, coffee, water (drinking & general), HK material, etc. Should maintain Inventory MIS and Asset records and review regularly. Develop and implement contemporary facilities procedures to meet company needs and WOW the internal customer. Familiarize & Adhere to Company information security & quality policies and standards that relate to one\'s work. Protecting the confidentiality and integrity of information (client/business related) used in course of work at all time including but not limited to user ids & passwords. Awareness of access rights to information & information systems. Reporting information security incidents including but not limited to suspected viruses immediately. Ensure that critical data in the folders where it can be backed up & same is informed to Technology. Admin Assistant for Transport. Responsible for Transport Management Deliverable for the Location. Managing Fleet (Employee Shuttle & Last Mile Movement, Asset Movement & Adhoc (catering special need based requirements) for All Sites of the location. Ensuring data entry of all trip sheets/ log sheets. Reviewing utilization, incorporate changes as per use trend, public transport availability, & headcount. Reviewing Fleet requirements including shuttle, last mile, asset movement, adhoc for location sites. Vender Management - Categories and Interact with different agencies/vendors to acquire quotes, rates for various requirements. Evaluate, negotiate and shortlist vendors, and coordinate with procurement team. Vendor Coordination including coordination, deployment of vehicles, ensuring timely invoices submission and payment to vendors. Periodic vendor assessment and evaluation. Ensure that vendors adhere to statutory compliances and intervene in case of non-compliance. Handling employee grievance related to fleet management, adhoc and Asset Transportation. Ensuring vehicle maintenance records of all vehicles (Sitel Owned and Partner ones too). Should maintain preventive maintenance tracker. Ensure legal compliance, Permits, Registrations, Insurance are in place. Look after maintaining petty cash with expenses for incidental requirements, if any. Look after gaps and leakage of cost and bring cost controls as saving. Maintain a robust MIS and furnish details as and when necessary. MIS preparation and analysis knowledge of ISO and other Audit functions. Liasoning & Statutory Compliance. Ensure no delays and the delays should not beyond 5%. Should be familiar with geography and routing of vehicles as per need. Should ensure appropriate rostering of vehicles considering number coding wherever its applicable. Safety audits observations and closure basis internal & external audit Ensure First-aid and Medical Arrangements in vehicle are tracked, maintained and refreshed or refilled on time. Ensure drinking water, tissue paper, use and through face mask provided to end customers in special booking cases. Should maintain Inventory MIS and Asset records and review regularly for Asset Movement including Storage, also ensure deployment as per EMS tool. Develop and implement contemporary transport policies to meet company needs and WOW the internal customer. Familiarize & Adhere to Company information security & quality policies and standards that relate to one\'s work. Protecting the confidentiality and integrity of information (client/business related) used in course of work at all time including but not limited to user ids & passwords. Awareness of access rights to information & information systems. Reporting information security incidents including but not limited to suspected viruses immediately. Ensure that critical data in the folders where it can be backed up & same is informed to Technology. Education : Should be Graduate. Experience Target : Minimum 2 years relevant experience in Transport/ Fleet management organization, preferably in Business Processing Outsourcing. Skills : Must have the ability to effectively plan and program timely delivery of required outcomes. Must have highly developed interpersonal, professional communication skills Must have critical thinking ability andanalytical skills to solve poorly defined problem Strong negotiating skills Excellent presentation skills are required for this position. Knowledge/Abilities : Experience negotiating and closing complex real estate is strongly desired. Experience managing multiple locations, projects, budgets, and timelines Solid financial skills, budget creation and accounting knowledge Skilled at managing a bid / RFP process Possess and demonstrate high level of personal integrity and professional judgment Must be able to work in a collaborative, collegial and respectful manner Position requires extensive, self-initiated contact Excellent interpersonal and writing skills, negotiating agreements, strong problem solving capabilities Knowledgeable in Microsoft Office. Strong understanding of the call center industry and operations. Ability to work in a dynamic, fast-paced environment. Understanding and ability to use statistical process analysis. Demonstrated ability to develop professional relationships and interact with all levels of internal and external clients. Understanding and ability to use math principles, charts and graphs. Travel Required : Travel up to 50% - will be local travels. Requires flexibility to meet organizational requirements and visit both current and potential sites. Geographical knowledge, and practical experience in transport and transport automation systems, knowledgeable in national and local laws governing Transport management including windows and safety. Experience in sustainability from the perspective of Transport management is preferred. Job Discretion: Candidate should be graduate, preferable BE Electrical. Candidate should have at least 1 year experience in same field. Responsible for facilities deliverables. Maintain a robust MIS and furnish details as and when necessary. MIS preparation and analysis knowledge of ISO and other Audit functions. Liasoning & Statutory Compliance. Vender Management - Categories and Interact with different agencies/vendors to acquire quotes, rates for various requirements. Evaluate, negotiate and shortlist vendors, and coordinate with procurement team. Periodic vendor assessment and evaluation. Ensure that vendors adhere to statutory compliances and intervene in case of non-compliance. Vendor management for building and Infrastructure Look after General maintenance of the facility including plumbing, carpentry, plumbing etc. Drive a reduction in operational expenses. Smooth arrangements and flow for clients & VIPs, the organized events. Managing the Security, Housekeeping, BMS, Cafeteria, Pest control, Washroom Hygiene & other soft service related works. All Milaps related to Facilities to be addressed and closed without L2 escalation within TAT. Petty Cash Management Maintenance in server room /UPS room. Oversee BMS & Electromechanical Services - Critical Equipment Operations & Maintenance - 52 weeks PPP Planner & AMC of DG, UPS, ACs, Transformer, & Water Pumps. Operations & Maintenance - 52 weeks PPP Planner & AMC of Lift, CCTV, & Access control, Fire Alarm System, PA system & Fire Extinguishers. Maintenance Communications - All critical installations like DG, UPS and ACs quarterly maintenance, breakdown maintenance, Planned maintenance, communication (start and end), etc. Verify the records & face Electrical Inspections. Client Management, Safety Drill adherence, Standardization of services (Security drill, Lanyards), Look & feel across Location (Internal & external Signage, National consumables). Repair & Maintenance activity and confirm the schedule with the co-ordination of HK, BMS and security supervisor. Initiating scrap sales with co-ordination with finance and vendor. Safety audits observations and closure basis internal & external audit Reduction of Operating Facility Expenses Ensure First-aid and Medical Arrangements are tracked, maintained and refreshed or refilled on time. Provide Stationery and printing other facility related duties to end customers. Managing consumables like Tea, coffee, water (drinking & general), HK material, etc. Should maintain Inventory MIS and Asset records and review regularly. Develop and implement contemporary facilities procedures to meet company needs and WOW the internal customer. Familiarize & Adhere to Company information security & quality policies and standards that relate to one\'s work. Protecting the confidentiality and integrity of information (client/business related) used in course of work at all time including but not limited to user ids & passwords. Awareness of access rights to information & information systems. Reporting information security incidents including but not limited to suspected viruses immediately. Ensure that critical data in the folders where it can be backed up & same is informed to Technology.

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