Job Description

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. The company has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc\xe2\x80\x99s ambition to be the best loved and most successful savings and investments company in the world.Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities.Primary Key Responsibilities (Top 3-5 KRA)

• Interact with Mumbai team members and also the run requestors (Customers) to prioritise runs effectively without breaching any timelines and also to understand the purpose of the run when required
• Maintain an \xe2\x80\x98audit trail\xe2\x80\x99 and version control to demonstrate the adequacy of the spreadsheet controls for future enhancements to the product
• Perform Model Testing (Operational Acceptance Testing) as per release scope and business requirement
• Draft and maintain up-to-date, appropriate documentation and checklists for any processes that are implemented.
• Process-oriented individual who emphasizes following proper controls and procedures.
• Assists in the implementation and maintenance of process and testing tools.
• Ensures the effectiveness and efficiency of process and testing tools.
• Provides support for small-scale tasks.
• Collaborates with team members to facilitate progress on development projects.
• Adheres to guidance provided by senior staff.
• Support projects as per requirement and BAU queries from other areas of business
• Work in a structured and logical way with a lot of focus high degree of accuracy
• Ability to identify and understand business issues, and understand the impact on the business of proposed solutions
• Seek and act on opportunities to develop technical and business understanding
• Compliance \xe2\x80\x93 Ensure understanding and adherence to M&G India\xe2\x80\x99s Code of Conduct and, where appropriate, comply with all relevant regulatory policies. This includes completion of any mandatory training requirements

Problem Solving:

• Ability to confidently express own viewpoint and to clearly and simply communicate issues within their team
• Ability to develop clear, workable plans for self; monitor progress; ensure deadlines and commitments are met
• Maintain and develop knowledge of technical requirements of job together with the framework in which M&G India operates

Accountability

• Liaise with development, business and systems support teams
• Ability to plan and prioritise own workload
• Ability to deliver on multiple tasks to demanding timescales
• Communicate effectively with others, develop positive networks and working relationships
• Flexible approach to responsibilities, working hours, and willing to travel if required

We live by four behaviours at M&G Global Services and we ask all our employees to:

• Inspire Others - Support and encourage each other, creating an environment where everyone can contribute and succeed
• Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas
• Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination
• Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things

M&G