Job Description

• Supervise and coordinate the activities of the Accounts Receivable section.
• To assist the Credit Manager, in efficient and timely collection of receivables.
• Ensure cash receipts, claims, or unpaid invoices are accounted for properly.
• Calculate and enter charges for interest, refunds, or related items.
• Responsible for account statements or other related reports as per the standards.
• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.
• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.
• Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Ensure that all personnel are kept well informed of department\'s objectives and policies.
• Assist in the determination of fiscal requirements and the compilation of budgetary recommendations.
• Identify optimal, cost effective use of the resources and educate the team on the same.
• Supervise and coordinate activities of the Accounts Receivable section of Mercure Ekana Sportz City Lucknow.
• Ensure to process the third party claims and the maintenance, review, updating and collection of guest accounts in accordance with the credit policy.
• Responsible for various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
• Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts.
• Recommend transfer of guest accounts to Delinquent Accounts section.
• Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable.
• Assist in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusions.
• Plan and schedule work to ensure proper distribution of assignments and adequate manning for subsequent performance of duties.
• Responsible for compliance of established practices, and keeping employees abreast of current changes and standards.
• Develop and recommend operating policies and procedures for Accounts Receivable section.

QualificationsB.Com / M.Com / MBA in Finance or any other equivalent qualifications.Additional Information1-2 years of experience in Finance with branded hotels.

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