Job Description

Overview:

We are seeking a detail-oriented and proactive Accounts Receivable Administrator to join our finance team. The primary responsibility of this role is to manage the AR process, including handling client queries, managing the AR mailbox, and ensuring timely cash application and portal invoicing. This role will also support tasks assigned by stakeholders and process credit memos, contributing to smooth AR operations and providing high-quality service to internal and external clients
About Us:

When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We're passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.
Responsibilities:
• Generic Mailbox Management:
• + Monitor the AR team mailbox, ensuring timely responses to client and stakeholder queries.
+ Prioritize and assign emails for resolution based on urgency and importance.
• Client Query Resolution:
• + Address and resolve client queries related to invoicing, payments, and account reconciliations in a timely manner.
+ Liaise with clients and internal departments to clarify or resolve any AR issues.
• Task Management:
• + Complete tasks assigned by various stakeholders within agreed deadlines, keeping them updated on progress.
+ Collaborate with cross-functional teams to fulfill requests and streamline the AR process.
• Cash Application:
• + Apply multicurrency cash receipts accurately and efficiently, ensuring all payments are recorded and reconciled.
+ Research and resolve any discrepancies or unidentified cash receipts promptly.
• Credit Memo Processing:
• + Process credit memos as required, ensuring compliance with company policies and accounting standards.
+ Work closely with relevant departments to verify and validate credits before posting.


Qualifications:
• Proven experience in Accounts Receivable or related finance role.
• Proficiency in Microsoft Office Suite, especially Excel.
• Familiarity with accounting/ERP software; experience with Oracle NetSuite is a plus.
• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to work independently and prioritize tasks in a fast-paced environment.


Preferred:

Cash Applications
Mail Box Management
Shift Timings: 3PM-12AM
EEO Statement:

iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS.

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at careers@icims.com.
Compensation and Benefits:

Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits