Job Description

Accounts Payable (Investigator Payment), Chennai
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
The role:• To support the Investigator Payments team with set up and maintenance of ICON's investigators payments as appropriate.
• To support team lead and be the main point of contact for issue escalation in the absence of a more senior member of IPG team
• To positively contribute to the IP group by seeking to continuously improve their job performance and knowledge of IPG systems and processes

To support Clinical staff in executing accurate, timely and efficient investigator payments in accordance with investigator contract
• Communicate effectively with investigator site personnel and/or ICON or Sponsor Clinical Project Managers, regarding payment inquiries and handling their expectations accordingly.
• Prepare communication materials/ payment data for internal/ external clients relating to investigator payments/reporting as appropriate
• To host training sessions/ meetings relating to IPG processes and procedures
• To review payments in line with site contracts and visit data to ensure sites are being paid in a timely accurate and efficient manner and escalate delays/ issues appropriately.
• To prepare, host and report on Clinical/IPG study status meetings and contribute to reporting on status of studies in relation to investigator payments.
• Work with team lead/supervisor as required to quality check /review work completed by internal IPG staff and other departments.
• To support the Investigator Payments team with Invoice validation, processing and take appropriate action to move them for timely payment.


Requirement:• Minimum of 3 years relevant work experience preferred.
• Ability to liaise successfully with all levels of management at ICON, sites, and stakeholders.
• Good working knowledge of PC applications (Excel, Word and Outlook). Oracle knowledge is an added advantage.
• Good knowledge of financial reconciliations
• Excellent organizational, administration and problem-solving skills.
• Excellent written and verbal communication skills.
• Excellent Customer Relationship Management skills. Ability to easily adapt to dynamic environment working to strict deadlines and targets.
• Bachelor's degree in commerce or local equivalent in a related field.


What ICON can offer you:
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family's needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.