Job Description

About Plum Plum is a modern employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to insure 10mn lives by 2025. Backed by leading global investors including Tiger Global, Sequoia Capital, Tanglin Ventures and Incubate Fund, we help companies care better for their employees by providing: - Comprehensive health benefits - A fully-digital platform experience for HR teams & admins - Superior support & claims experience. About the role We are seeking a talented and driven individual to join our team as an Account Management Analyst. In this role, you will work closely with our enterprise account managers to provide them with data and reports that will help support them in their work. Roles and Responsibilities: Collaborate with account managers to understand their needs and gather data and information necessary to build customer profiles and develop account strategies Create and maintain reports and dashboards that track account performance and identify trends, opportunities, and challenges Analyze customer data and provide insights to help account managers make informed decisions Develop and maintain data models to inform account management strategies Assist account managers with customer meetings and presentations by providing data-driven insights and analysis Coordinate with other departments, such as marketing and product development, to ensure account managers have the information and resources they need to succeed Experience and Qualifications: Demonstrated ability to work independently and as part of a team Strong project management skills and the ability to manage multiple priorities in a fast-paced environment Ability to communicate complex data and insights to non-technical stakeholders in a clear and concise manner Strong attention to detail and the ability to ensure data accuracy and completeness A passion for using data to drive business success and a willingness to learn and grow in a dynamic and fast-paced environment

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