Job Description

: Designation - Account Manager Location - Kolkata In our company, our client relationships are our top priority. We?re looking for a dedicated and personable account manager to maintain our clients? accounts and serve as our main point of contact. Our ideal candidate will have a passion for helping others and a drive to provide exceptional customer service. Applicants should also be comfortable working with spreadsheets, audits, and other organizational software. Objectives of this Role- Act as the main point of contact in all matters relating to client concerns and needs Maintain accurate client records, keeping track of any contract updates and renewals Daily and Weekly Responsibilities- Take inquiries and requests from customers and address their needs Stay on top of accounts, making sure they?re receiving services that are within their budget and meeting their needs Generate progress reports to give to clients and higher-ups within the organization Identify upsell, cross-sell, and renewal opportunities and communicate with the internal team regularly Required - Should have knowledge of the statutory Compliances Should have managed key accounts Strong written and verbal communication skills

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