Job Description

Account Manager Duties and Responsibilities

An Account Manager is primarily responsible for building and maintaining strong relationships with clients. They act as the primary point of contact, ensuring client satisfaction and achieving sales goals.

Key Duties and Responsibilities

• Client Relationship Management:
• Build and maintain strong relationships with clients.
• Understand clients' needs and goals.
• Proactively identify and address client concerns.
• Provide exceptional customer service.
• Sales and Revenue Generation:
• Achieve sales targets and quotas.
• Identify new sales opportunities and upsell existing clients.
• Prepare and deliver sales presentations.
• Negotiate contracts and pricing.
• Account Planning and Strategy:
• Develop and execute account plans.
• Analyze account performance and identify areas for improvement.
• Collaborate with cross-functional teams to deliver client solutions.
• Project Management:
• Oversee project timelines and deliverables.
• Ensure projects are completed on time and within budget.
• Manage client expectations.
• Communication and Reporting:
• Provide regular updates to clients and internal stakeholders.
• Prepare accurate and timely reports on account performance.
• Effectively communicate with clients and team members.

Additional Responsibilities :

• Industry Knowledge: Stay up-to-date on industry trends and competitor activities.
• Team Collaboration: Work closely with sales, marketing, and customer support teams.
• Problem-Solving: Identify and resolve client issues in a timely manner.
• Negotiation: Negotiate contracts and pricing with clients.
• Management: Utilize software to manage customer data and interactions.

Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Schedule:

• Day shift
• Rotational shift

Education:

• Bachelor's (Preferred)

Experience:

• Accounting: 1 year (Preferred)
• CA: 1 year (Preferred)
• total work: 1 year (Preferred)

License/Certification:

• Chartered Accountant (Preferred)

Work Location: In person