Job Description

: Diageo context Diageo was created in 1997 but its business is built on the principles and foundations laid years before by giants of the industry - Arthur Guinness, John Walker, Elizabeth Cumming and many more. Today, Diageo is a world class leader in beverage alcohol, producing an outstanding collection of over 200 brands and owning the top two largest spirit brands in the world, Johnnie Walker and Smirnoff and 20 of the world\'s top 100 spirit brands. Its portfolio also includes Crown Royal, J&B, Buchanan\'s and Windsor Whiskies, C roc and Ketel One vodkas, Captain Morgan, Baileys, Don Julio, Tanqueray and Guinness. Diageo has built a strong platform for growth - through investment in its own brands, and by acquisition to broaden the geographical footprint and category depth and range. The company\'s strong local business units are well-positioned to win in increasingly competitive and fast-paced environments. Diageo\'s portfolio is well-diversified across price-tiers, enabling it to participate where consumer opportunity is greatest, and to capture shifts in consumer preference. Diageo\'s culture is built and maintained by the five values that underpin its business and guide how Diageo works. At Diageo, employees are and want to . They give each other the and . Employees work hard so they can be and how they do it. While Diageo moves at pace, constantly evolving and improving, its values remain consistent. Diageo wants that employees live these values every day, everywhere so that Diageo can be proud of what they do and be the best that they can be. More about Diageo is available at its web site: Context/Scope: The Account Manager role specifically has a huge responsibility in delivering our growth plan through excellent management of our India Travel Retail customers & world class execution of the commercial Joint Business Plans. Delivery of the AOP through these customers and Brand Ambassadors is a key part of this role. Engaging & managing stakeholder relationships will be a driver to success. P&L Accountability and Market share growth are the main metrics of success, and the candidate must have experience & capability to recognize the levers to increase Diageo share on a profitable and sustainable way. Dimensions: Financial Market Complexity The role requires the Account Manager to live by the Diageo Leadership Standards every day in order to manage a fast-moving multi-cultural business. The business operates within a very ambiguous environment with complex market conditions, customers & consumers. Top Accountabilities: Manage & deliver the P&L with exceptional control of volume (shipments and depletions), NSV, OP, price, A&P, Trade Spend, & margin mix through successful negotiation, & long term, value creating planning with the customers. Leads S&OP & AOP cycle. Confidently engage with Diageo Directors to share your vision for the business Excellent forecasting skills, across all metrics: depletions, shipments, stocks control and budget as Trade Spend & A&P Regular audits & reviews of distributor customer performance vs. the agreed commercial scorecard. Holding the customers to account & agreeing action plans to close the gaps Entrepreneurial & creative mind-set, which delivers interventions to over-achieve all KPI\'s whilst closing any risks to plan. Expert at commercial scenario planning to deliver opportunities at pace Agrees Joint Business Plans/Diageo 365 essentials which deliver long term, sustainable value for all stakeholders Lead cross-functional teamwork with finance, customer marketing etc. to create exceptional JBPs Build trade plans that delight our local consumers at the POP and to deliver category growth and increasing Diageo share Ensure airport level world class Every Day Great Execution, on-time, every time & communication, design etc. is as per Diageo Global Brand Standards Ensure complete compliance & governance for all projects is in place & relevant SOAs/Policies adhered to without question Building exceptional relationships, and maintaining these despite difficult commercial negotiations will be critical to success in this role Qualifications and Experience Required : 5-7 years\' client management/ KAM experience, food & beverage industry and cosmetic industry preferred. Travel Retail Experience is preferred Key Account management experience, including complex and difficult negotiations Extremely agile in being able to move from Strategy Planning to Implementation - candidate must have a proven ability in developing and implementing strategy, solving complex problems and effective decision making, whilst then also being passionate about execution and being able to drive projects through to completion. Needs to be proactive, driven and resilient - a self motivator who thrives in ambiguity and can overcome obstacles / find solutions. Ruthless attention to detail - for commercial planning and in delivering on execution. Able to inspire a multifunctional sales team and bring the team on a journey to success Excellent understanding of P&L management Leadership Standards Win through Execution Sets and pursues direction without guidance and takes a wide view of their accountabilities High energy and ambition to achieve successful outcomes and high standards Balances analysis and execution and adjusts thinking in the face of new information Actively spots opportunities or issues and identifies which are urgent and important Generates a range of workable solutions, decides what should be done and takes action Shape the Future Sees the big picture and possibility from multiple angles and through a creative lens Frames issues in a way that creates clarity and incorporates others\' best thinking Accurately digests large amounts of information and breaks down complex problems thoroughly Challenges themselves and others to take on new or unfamiliar tasks and ways of working Inspire through Purpose Finds broader meaning in their work and aspires to make a significant difference Reads their environment and understands how culture and context influences people\'s perspectives Is actively aware of the impact they have on others and tunes in to the needs of individuals around them Communicates in a compelling, persuasive and impactful way Draws on a variety of influencing styles to engage different audiences Invest in Talent Displays confidence in their ability to meet challenges and succeed Maintains belief and optimism and bounces back quickly from setbacks or failures Demonstrates a realistic and thoughtful awareness of their own capabilities Proactively seeks feedback and development for growth and takes action Diversity statement Celebrating our inclusive and diverse culture is core to Diageo\'s purpose of \'celebrating life every day everywhere\'. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills, and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. Worker Type : Regular Primary Location: Mumbai Sales Additional Locations : Job Posting Start Date : 2023-04-24

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