Job Description

Job description



? Develop and maintain strong relationships with clients.

? Act as the main liaison between clients and internal teams, ensuring seamless communication.

? Establish and maintain relationships with vendors, partners, and collaborators, coordinating resources for events, recordings, and promotional activities.

? Understand clients' business goals and objectives to tailor services that meet their needs.

? Collaborate with clients to create and execute account plans that drive engagement and retention.

? Oversee the execution of projects from initiation to completion, ensuring timely delivery and quality.

? Coordinate with creative, marketing, and production teams to align on project deliverables.

? Monitor account performance metrics and prepare regular reports for clients and internal stakeholders.

? Responsible for accounts receivable & Payable

? Identify opportunities for upselling and cross-selling services based on client needs.

? Conducting research & development & keeping up with the market trends

? Address client inquiries and concerns promptly and effectively, fostering a positive client experience.

? Proactively identify and mitigate potential issues that could impact client satisfaction

? Guide clients through onboarding, explaining company offerings, and ensuring they understand all available services.

? Proactively identify and suggest additional services or opportunities to meet client goals, driving client engagement and retention.

? Maintain consistent communication with clients to ensure satisfaction, address concerns, and update them on project progress.

? Act as a key point of contact for clients at live shows, events, or recordings, providing on-site support and troubleshooting if necessary.

? Gather feedback from clients to identify areas of improvement, adapting services to meet evolving needs.

? Address client issues in a timely and professional manner, ensuring high levels of client satisfaction.

Desired profile of the candidate

? Bachelor's degree in Business Administration, Marketing, Music Management, or a related field.

? 3+ years of experience in account management or client relations, preferably in the music or entertainment industry.

? Strong understanding of the music business, including rights management, distribution, and marketing strategies.

? Excellent communication, negotiation, and interpersonal skills.

? Proven ability to manage multiple projects simultaneously and meet tight deadlines.

? Proficient in CRM software and Microsoft Office Suite.

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?35,000.00 per month

Benefits:

• Food provided
• Paid time off

Schedule:

• Day shift
• Morning shift

Education:

• Bachelor's (Preferred)

Experience:

• Accounting: 3 years (Required)
• Customer relationship management: 3 years (Required)

Job Type: Full-time

Pay: ?360,000.00 - ?420,000.00 per year

Schedule:

• Day shift
• Fixed shift
• Morning shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 3 years (Required)
• Client Relationship: 3 years (Required)
• Media and Entertainment: 3 years (Required)

License/Certification:

• Client Dealing Experience (Required)

Work Location: In person