Job Description

Roles and Responsibilities :

• Invoice Management:
• Generate and issue accurate invoices for subscriptions.
• Handle billing for various subscription models (monthly, annual, usage-based).
• Payment Processing:
• Record and process incoming payments.
• Reconcile accounts receivable and follow up on overdue accounts.
• Subscription Management:
• Track renewals, upgrades, downgrades, and cancellations.
• Apply promotional discounts and special pricing correctly.
• Customer Communication:
• Address billing inquiries and discrepancies.
• Provide clear billing statements and payment instructions.
• Data Entry and Record Keeping:
• Maintain accurate billing records and customer account information.
• Reporting and Analysis:
• Prepare reports on billing activities and revenue.
• Analyze billing data for trends and discrepancies.
• Compliance and Auditing:
• Ensure compliance with financial regulations and company policies.
• Assist in internal and external audits.
• System and Process Improvement:
• Optimize billing systems and implement automation tools.
• Collaborate with IT and finance teams for process improvements.
• Collaboration:
• Work with sales and support teams to ensure accurate billing and resolve issues.

Job Type: Full-time

Pay: ?8,000.00 - ?12,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time

Schedule:

• Day shift
• Fixed shift

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Work Location: In person